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January 2024 by Ben Heath
Overall, I've had good experiences here. Between the 2 Eau Claire locations, they've had what I need in stock and helpful staff. Whether it be for my newer cars or my collector car. I have used their tool rentals on several occasions. That is a very helpful service they provide to keep my repair costs down.
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December 2023 by Chad Burgess
Excellent service!
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November 2023 by The RomShow
It used to be a great location. I used to exclusively shop here. However over the past couple years the store has gone down hill. One time I went in a girl told me they carry zero fuel or vacuum hoses. Which I know isn't true. The most recent trip one of the employees saw me. Walked to the back, vaping the whole time, and proceeded to talk about the days events to another worker just off view of the counter instead of helping me.It used to be a very customer forward location. Now I'll just go to Napa down the street where they'll help you no matter what. Some real professionals right down the street.
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November 2023 by Brynn Grover
I stopped at this location today (11/12/23) after Advanced Auto Parts couldn’t help me. I had my 4 year old with me and needed help getting my battery checked. Cade at this location was extremely helpful and knowledgeable. He went above and beyond to check what was going on while being patient as I handled my daughter. He not only checked and cleaned my battery thoroughly, but when we realized it was a starter issue, he called a mobile mechanic to get this issue taken care of ASAP. He truly made our otherwise kind of hectic and crummy day so much better, just by being kind and giving us the attention necessary to make sure we didn’t end up stranded. I’m so appreciative for the service we received today from Cade.
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September 2023 by Randy Johnson
They had a great deal with a rebate on the part I bought. Thanks to their helpful employee who pointed it out for me.
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July 2023 by Cybernube
Great place ! Curtious and helpful. They took the time to help me find a part and even put it in for me. Store is full of parts and knowledge. Lots in stock and handy. Also lots of parking, handicapped accessible also.
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July 2023 by Jerry Halverson
Their website said they had the part I needed but when I went in there to get it they had to order it
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July 2023 by Eric Albitz
I stopped in with a part they did not carry, since it was not manufactured: the end elbow of a crankcase vent tube on a Victory Motorcycle. The Manager personally went out of her way to find me 3 different options, open each and compare, and resealed the unfitting options. What I purchased fit like a glove. When I returned later, she was eager to hear if what I bought had worked for me.I cannot stress the level of personal interest, support, and professionalism offered by this store. When I have any auto parts needs, this store will be my go to.
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June 2023 by Zach
Fantastic customer service :) thanks jimi
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April 2023 by Christopher Poquette
I had a question, with specifics, was met with an "uh" and then a fellow worker said they "can't even look that up". So I proceeded to look it up myself while they talked about TikTok. Found exactly what i had asked for, just took a while to locate with no assistance. Not impressed.
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February 2023 by Devyn M.
The douchebag working the counter at 9pm is a tool I called him and told him I'd be there in less than 5 minutes and it only took 3 and it just turned 9 as I was walking up to the door all I had to do was pay for my part and he just looked at me and walked away. Completely lied to me, said he would wait for me to get there.
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January 2023 by 吳巧恩
We are traveling and our car suddenly just stopped on the road. The employees were really nice they help us to call a mechanic, while we are waiting the employees tell us to stay inside the store ( the weather outside was 0 °F). Then the mechanic told us that we won’t have the material that we need until the next day, those employees then help us to get taxi and told us where can we rent a car. Over all the employees were really really nice ?. Highly recommended.
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November 2022 by Mike Kolve
Great prices here but not the most welcoming staff
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November 2022 by David Eckwright
Always seam to have what i need on hand, if not it's only a day to get it.
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October 2022 by The Phoenix Oracle
Awesome employees! Helped me figure out why a new bulb was no longer working. I had a melted harness connector they discovered and thankfully had the part in stock for me to purchase. Problem fixed! Thanks O'Reilys!
