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December 2023 by Tim Karpenske
Great service, cam have trouble with phone
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November 2023 by Brian Gullickson
After working with everyone at MobilityWorks on two separate occasions, I don't mind driving further to do business with them. They take the time to thoroughly understand your needs and are willing to work with you on custom solutions. A huge shout out to Wes and team for successfully diagnosing and repairing a significant issue I was having with our mobility van recently and for helping to find a solution to securing a wheelchair in our motorhome.
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October 2023 by Dee Stanford
Amazing people! We needed to rent a wheelchair accessible van to be able to take our daughter to her sister's wedding, we didn't want to depend on a transport service because we wanted her to get there with us and leave with us. Everyone there was so helpful. They not only rented us a van, but we also talked to the maintenance guys about a used Braun chair lift installation, as well as got information about purchasing a new/used wheelchair van. Getting the ins and outs about where to start, who to talk to, and guidance of the purchasing process was incredible! Our daughters had an amazing day, and we're so glad that we could make it happen, with the help of Mobility Works! Thank you to everyone there! We will be buying a van from them in the near future!!If you are in need of any handicap equipment relating to a vehicle, call Mobility Works first!!!!
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October 2023 by Christine Hollar
We started looking for an accessible vehicle in April of 2023 when it became apparent when we were trying to "bend" our parents into a V to get them in our GMC Terrain...once in they were fine...but getting in and out we were scraping up their front legs. So I did a search for accessible vehicle's in the area and landed on Mobility Works in Eau Claire, this location although 2 hours away worked because we could visit with a sibling that lived in Chippewa Falls while we were up there. We made our first visit to Mobility Works at the end of June having both parents walk in and out of the side and rear entry vehicles, Mom using her walker and Dad using a wheelchair. And found that a side entry with the front passenger seat removed worked the best to give Dad good viewing and mom could easily sit in the back with a lot of leg room. It took about two months to finally find a vehicle with low mileage that worked for our family. Our representative kept sending us options of vehicles they had available and we wanted to be selective in what secured and she was very patient with us and sending us what we really had narrowed our focus too. Alas by the end of August we had the vehicle and we need to make sure it worked and our representative drove it out to our farm and we were able to make sure Mom and Dad could get in and out easily. And we did our trade in and paperwork and it was all super slick. Would totally recommend MobilityWorks for those first time "seekers" in looking for an accessible van.
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February 2023 by Michelle Bowe
Loved working with staff at mobility works. From renting a van to purchasing one, they were kind, informative and helpful. They have a very important service for many, and they are good at what they do!
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January 2023 by Roxanne Strand
I worked with Laura in Eau Claire for nearly five months to purchase the right van for our family. Laura never gave up until she secured the right one. My Grandson uses a power chair for mobility and absolutely loves the rear entry access. Grandma is in love with all the gadgets and heated seats. I would absolutely ? percent recommend Laura and Mobility Works of Eau Claire, they are dedicated to helping customers leave with a warm and special feeling driving away. Thank you all for helping us get a vehicle that works great for our family.
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January 2023 by Derek Kademan
Helpful. Answered my questions. Friendly staff. I'll be back.
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December 2022 by Franchesca Weber
If I could, I would rate this company worse than 1 star. TERRIBLE customer service. The individual at the front desk, Laurie, was rude and offensive. Laurie accused our handicapped family member of smoking marijuana in the vehicle, despite him being on a constant ventilator due to his existing illness. Would not recommend.
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December 2022 by Mike McKay
Excellent staff, very helpful. Customer care and satisfaction was a top priority. Greeted at the front with a smile and ready to help. A+++ experience and highly recommend.
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December 2021 by Jeffery Berger
Just real great people to work with and very helpful
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December 2019 by Kathy Sanford
Thank you Chris and IMED Mobility Eau Claire! I called many companies looking for help solving a problem for a wheelchair driver to comfortably reach the pedals. I was offered no assistance, or terribly expensive ideas that may or may not work and extremely rude comments when I chose to try to find a more reasonable solution. I then found IMED Mobility in Eau Claire. They were so nice on the phone that I didn't hesitate making an appointment even tho they were almost a 2 hour drive from Wausau. Super nice employees and didn't push big dollar solutions but instead had a simple idea to try. I am so pleased and highly recommend them! It was nice to share my find with a gentleman I recently met who was having problems with every service place he had gone too.
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December 2019 by Carol Parker
We had a very good experience with this company. It's just a great company with a very friendly and helpful staff. Great customer service. They really are concerned with getting everything right. Just what Eau Claire needed!!
