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February 2024 by Gladys “Grannyglad” Hodges
Use the hair salon every time I am in Eau Claire. Katie is a very good stylist and she remembers what you want, even after five to six months between.
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January 2024 by Sue Sholes
Lots of choices, we all bought something from sweaters to coat and towels friendly checkout ladies too
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January 2024 by Dawn Koeppen
Ordered window treatments. Stephen was excellent to work with, very professional & informed about the products. Excellent Customer Service.
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January 2024 by masebaby32
Less and less items available lately - especially for big and tall, horrible customer service, cashier clearly wasn't trained properly, and this all happened right in front of the GM who forgot what day it was for an interview and then after the interview explained how she already filed the position that was being interviewed for. Just a mess of a store.
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November 2023 by Amanda Kays
Friendly and helpful staff
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September 2023 by Mary Huxley
Very rude man while I was checking out, I think his name was Lee? I saw him get upset at a tall girl, then he just left her there, as I was walking out he was walking out of the mall.
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September 2023 by krystine alne
I would not recommend jcpenny. If you need to return an item, they will still send you a bill and expect you to pay for it.
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August 2023 by Sue Curran
Shopping for sheets. One of the employees helped us find exactly what we were looking for. Smiling and friendly.
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July 2023 by Diane Tolle
Finally got checked out !! After waiting at one checkout to get shut down and moved to another , to than get called Babe , and Honey , etc by a clerk !! Not Cool !! ☹️
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May 2023 by Jodi Rae Sherman
Store is nice, people were nice, didn't have what perfume I wanted and could not find any decent plus size clothes.
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April 2023 by Taylor Fenner (Marx Nocturne)
Went dress shopping with my daughter here, overall nice store and clean, but annoying that there appeared to be multiple dressing rooms, but only one actually open and in the mens section
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April 2023 by Brian Neary
Good luck buying anything, they'll just send you to 4 registers around the store because no one wants to do their jobs.
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March 2023 by Erika G.
Though it is a nice JC I feel like its slowly dying. I loved the Sephora in there I was there recently and now it's gone. Not sure what happened
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February 2023 by Driverjoe Longhauler
I miss JC Penney stores. They use to be our go to place for shoes, bedding, drapes, rugs, etc. Just about everything. Even underwear and socks. Now… I was in this store and it was just sad. Closed registers, filthy fitting rooms, many closed , empty shelves. It was spooky. Where are all the people? This generation dosent know what they are missing. Some of these big retailers use to be convenient and reasonably priced. It beat online shopping by far! We will miss this retailer.
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January 2023 by Eric Bogenschuetz
Went here for some holiday clothing. And clothing for the kids. Had a pretty good selection considering the time of the year. Prices were within line of what you would expect. Quite a crowd but that's expected as well this time of year. Overall a good trip