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October 2023 by August Rubrecht
I had a multi-page document and asked for help sending it by fax because it had been so long since I had done it myself. Besides, I am old and forgetful. Mac took over and sent the whole thing. when it looked as if the fax was delayed, she explained the situation and assured me she would see that it got through. She was patient with me and with the apparent glitch in the process. She devised a backup plan, which turned out not to be necessary. Nevertheless, I am grateful. Without her I would have been a nervous wreck.August Rubrecht
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October 2023 by Alex Andria
Micheala was amazing! I needed a 5x7 document print and was having issues accessing it online so I called the store and she told me they could assist in person. When I went in Micheala was there to assist and ensured my project was exactly as I wanted going above and beyond to assist!
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October 2023 by Sam Blomberg
Stopped in to get a music book spiral-bound. Service was extremely quick and easy!
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July 2023 by M1shelle Raak
Thank you Melisa and Micheala, it's always a great experience having friendly people helping with my printing needs. It gets pretty busy at this store but your positive attitude a smiles always keep me coming back!
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June 2023 by Jill Swan
This location is my favorite shipping center. The service is personal, direct, kind and honest. Thank you.
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May 2023 by Kristin Korpela
Oh my gosh. April and Melisa were absolutely amazing. I could not have accomplished what was done by myself and my procrastination made it urgent. They (especially April) did absolutely everything they could to get what was needed done for a weekend wedding. I really cannot say enough good things about the customer service and expertise they demonstrated and have already told MANY about my experience. Please please share my sincere THANK YOU to the two of them. They are gems.
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February 2023 by Mariah Staves
What a breath of fresh air! Having a couple rough days personally and many bad experiences with USPS, this FedEx store has always been great. Stopped in today after they had just opened, I was greeted as soon as I walked in the door. Was asked if I need assistance, representative was very personable and prompt. Thank you Fedex, your kindness makes all of the difference and then some!
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February 2023 by Noel Powell
Mac was great! They were very helpful and took the time to make sure my order was done correctly. Thank you!
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December 2022 by Lisa Larson
Absolutely horrible service. Instead of working to assist both parties get what they need, I was sneered at and talked down to like a child. I couldn't get my disabled dad in with me for Identification because of the weather who had an ID, I was told to bring him him instead of someone maybe having the compassion to walk out with me.If you don't have five forms of ID, a sacrificial dagger and your first born child don't talk to anyone over 5'10 unless you want to get front row seats to a Harry Potter, Severus Snape impressionist who will turn you away after you've already prepared everything.
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October 2022 by Mary Harwood
Thank you Mac and team! You were very helpful today with assisting me with the printing station and then again when the cutting item did not work. I was able to stay on time with my route today due to your assistance.Keep up the great work team!!
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October 2022 by 4Aces
It's too bad some people had bad experiences here because I've had nothing but good. The staff has always been very attentive and helpful. I have emailed multiple complex printing projects to them with instructions and I have never once had an error on their end!
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July 2022 by Thomas F.
WARNING- RIPOFF - DO NOT BELIEVE A WORD OUT OF THEIR MOUTHS. GET ESTIMATES IN WRITING!! I HAVE DONE ALL OF MY BUSINESS FOR 5 YEARS AND NOW THIS IS HOW THEY TREAT ME. I had 2,000 business cards printed with my own specialty paper. I was charged $61.96 for cutting and set up. This is outrageous!! Beth, the manager admitted that the receipt was entered incorrectly. I was charged for 4 set of fees when I only should have been charged for one. I was charged 8 single cuts x $1.75. 4 times! It should only have been once.
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May 2022 by T French
I have had great experiences here, true professionals, multiple printing tasks done promptly, accurately.I have been going there for 5 years now for all of my printing needs.I cannot think of a single negative.
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May 2022 by Kristoffer Martin
Horrible customer service, rude and unprofessional. Refused to release a package to me despite showing that I had the door tag, the tracking number, and my ID matched the shipping address. Their "standard operating procedure" is BS. What if someone is disabled and doesn't drive and needed someone to go and pick up a package? Worst policy I've ever seen with a delivery service, worst service I've seen from a delivery service. These people should just give up and find different career paths.
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March 2022 by Pranida Thongdara
I gave this place a 3 because I think it's a bit over priced for just faxing 4 peices of paper. I wish all their staff would be more friendly but I could say one lady in there is pretty nice and she's very friendly and helpful.
