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“I have been a member for decades and have never had a bad experience. The staff is outgoing and friendly, and incredibly helpful, especially when I have a "senior moment " with technology!”
“Excellent experience contacting RCU customer support. The representive was very professional and sounded very engaged in my conversation and ultimately helped me to resolve my issues. Definitely would recommend to my peers. Thank you for the great experience!”
“I love coming here! Every time I go, whether I'm using the drive thru or in person, I'm treated very nicely and the employees are always happy to help me, and explain things in an easy to understand way. Best bank in town.”
9AM - 5PM
455 E Madison St, Eau Claire
Credit Unions
“Very very friendly staff. I really can't find anything I can complain about regarding this branch. Clean, helpful, they even have cookies from time to time. Oh yes, one thing they need to install is public restrooms. Other than that I love the place !”
9AM - 5PM
419 N Hastings Pl, Eau Claire
Credit Unions
“On Wednesday of this week, I visited the Altoona Branch of RCU because of a payment problem with another bank. I had tried to solve the problem with the other bank myself, to no avail. I met Julie who is a Member Acct. Rep. 1and she, along with Jen, who is a Member Acct. Rep 3 were able to fix the problem quickly. Their friendly service was very professional. They are just two examples of the type of service representatives at RCU that have encouraged me to remain with RCU for all our banking needs.”
“I have been with Royal Credit Union for quite a few years now since I lived in Eau Claire and they are by far the best Credit Union Bank you name it out there! They have always been extremely helpful. Thank you”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I’ve been going to WESTconsin since I was 17 years old, and they have been absolutely AMAZING through every stage, and change, of my life! They helped “get the ball rolling” on my credit score at a very young age, which allowed me to quickly advance in my adult years. They’ve assisted me with nearly every service they offer, and have always been very understanding, kind, and considerate — all staff at EVERY location I’ve visited. They truly care about their members, and won’t hesitate to follow-up with you, schedule an appointment with you, and “advise” you on your finances.Unlike many other financial institutions, WESTconsin is very timely and attentive with their service(s). If you NEED something done quickly, they will do the absolute most to ensure that it is done, or finalized, the same day. I’ve never been left wondering when my card(s) will arrive, when my documents will be submitted, etc.I hope WESTconsin continues to grow and expand, as I will ALWAYS choose them first. Their locations are all on the WEST side of the state (which makes complete sense in regard to the name), but I do hope that they open a central/eastern location someday. I’d love to be able to stop in-person more often!”