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November 2023 by Jesse Salcido
Great service, good prices.
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October 2022 by Jamie Nicole
Had to rent a vehicle while searching for a new one after mine was totaled. Super easy checkin and checkout process. Super nice vehicles too! Funny story the headlights were so bright on my rental everyone thought I was driving with my brights lol then you should’ve seen the brights they were extra bright!!! Could see deer in Wisconsin for miles lol.
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June 2022 by DRB
They were helpful whenever i called them regarding my rental policy.Overall smooth experience from pick up till drop off.
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May 2022 by Christine Gregory
If I could rate this location zero, I would. We picked up a car, I notice a beeping sound. I drive around the parking lot, (making sure both seat belts were fasten). Beeping kept happening every two minutes. We return to the rental desk, literally after only driving around the parking lot. My husband inform the employee about the beeping noise. The employee drove the car around the parking lot, agree there was beeping noise. Played with the controls, then said he had stopped the beeping noise but was unsure what caused yet. Ok, fine, we drive a half hour away to begin our trip. I then decide to turn the air down from 85. Turns out the beeping was from the coolant being low. After pulling over and calling budget, we were told we had to return to the rental office. After getting to the office, we are now delay three hours, with a 8 hour drive ahead of us. When I complain about this, I was yelled at by the employee. To the point that I walk out crying. I will never be renting from budget again.
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May 2022 by Mary Harycki
Ross always takes such good care of me when I'm in Eau Claire. Great place to rent a car from
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May 2022 by Ken Harycki
Great place to rent from. The process is efficient and the cars are clean
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October 2021 by Richie Rich
Rented us a vehicle (which they knew about prior) with a broken windshield. Upon return tried charging us almost $500 for it! Idiotic company, very disorganized. Be extremely careful here! Maybe you shouldn't RENT DAMAGED VEHICLES to your customers! Scamming low life trash company. Be careful..
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August 2021 by James Smith
Was traveling to eau Claire Wisconsin and plane was delayed wasn't able to make it in before the rental car office was closed. Ross made a special trip back in 4 hours after to set me up with a car saved the trip. That is what you call awesome customer service
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August 2021 by David and Zack with some Mac Dickens
They didnt have enough staff or cars.
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February 2021 by Marie Pierre
So far so good... I had an issue with the initial vehicle no hiccups. They were so gracious to accommodate me as a front line wroker.
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December 2020 by Adam Boll
Stacy at the front counter was extremely helpful. I called in needing a rental on a holiday weekend due to a collision with a deer and she stayed open late to give me time to get there. Also made an easy exchange for a different vehicle when my first one had a minor issue.
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December 2020 by Rodney Becker
Excellent service from Stacy.
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October 2020 by Bruce Nichols
Stacy was very nice to work with very easy experience
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July 2020 by Lisa Marie Suchla
The lady working was very understanding when I returned a rental that I had to tracked down because it had been "stolen".
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July 2020 by Kathryn Lewis
Excellent rates, clean vehicles. Superb customer service! I will rent through them again.
