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May 2023 by David Ward
Ambient Inks provides an extensive selection of goods and solutions for their clientele. They specialize in tailored screen printing and advertising merchandise for their wide-ranging clients. The company is known for its meticulousness, and its staff possesses remarkable expertise. The team is second to none and I would highly recommend working with them.
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January 2023 by Gloria ·ᴥ·
Customer service was very helpful and incredibly kind to us ?
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December 2022 by John Barbagallo
Zero stars. Customer service doesn't seem to exist. Almost two weeks after an order was placed it still hasn't shipped and no response from "customer service". Thankfully I paid with pay pal and it was easy to get a refund
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December 2022 by Glade Cornelius
I might be a victim of a brushing scam with this company. I was sent a package I didn't order. So if there is a review in my name that is five stars it isn't me
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December 2022 by Brendan Longe
Takes them a week to begin processing an order, maybe another week to get it out the door.
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June 2022 by Dave Landreth
Some of the kindest hardest working folks in show business. Amazing customer service and a focus on environmentally conscious and ethical production makes them a no brainer for us. For the past three years they've printed all of our tour merch and stock, operate, and fulfill our web store. Ambient always go the extra mile to get us the best product, at the best price, and shipped quickly. Love these homies - you should totally work them!
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February 2022 by Chris Colbert
Very poor customer service!! They will waste your time and money.I tried working with Ambient Inks starting in April 2021 to create shirts and hoodies for some of our podcasts. Over the next few months we paid over $100 to test out material and the ability to print using QR codes. By December 2021 we were ready to go to print, and all of sudden a new representative joined our account and told us that there are concerns from their supervisor about Ambient Ink's ability to print QR codes on our shirts, even though these concerns were not brought up to us when we began paying for all the samples between April and December.After going back and forth with them about the concerns and letting them know we are fine taking the risk with the QR code, we asked if they could send us one sample print of the new design we agreed upon to help alleviate some of the QR code concerns. We asked if we could get this sample for free since Ambient Inks had waited to express their concerns about our print until after we had paid them for all the previous samples, and because when they sent our final samples, they incorrectly sent us another company's order of 5 huge boxes of hoodies, which caused us to have to coordinate shipping that order back to Ambient Inks before they'd send us the samples we had actually paid for (this process took a month).But even after all their mistakes, they refused to send us one free sample to help make up for the poor service and so we could feel better about working with them.I warn anyone looking to do merchandise for the first time, Ambient Inks doesn't work collaboratively with their partners, and they do not pay attention to details like sending orders to the right location. There are plenty of other companies that are much better partners for people looking to make money through merchandising.
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February 2022 by Austin Monroe
The item that I purchased (Bon Iver Sweatshirt) was much different than it appeared in the photo, which is unfortunate. The colors were way off; I’m not sure if this was a mistake in the production of the sweatshirt or if the listing on the site is just not accurate. It was a weird mustard yellow color rather than a khaki/tan color.Though they did allow me to return the item and they processed a refund, they did not cover the price of shipping to me and back to them - both of those costs fell onto my shoulders. To me, that’s bad customer service, especially since the product did not arrive as it was depicted on the site.While the customer service experience overall was friendly, I would recommend a more modern return policy. If you believe in your products and your customer service, then you should cover the total cost of returns, as that’s what’s best for the customer.
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December 2021 by Guilherme Melo
Had an international package returned to the seller due to customs problems (missing information, probably, and not anyone's fault that I know of). Not only did the company re-ship it, they also gave me constant updated on the status of the return and were incredibly helpful. It is when something goes wrong that one can evaluate the service provided, and this kind of attentive, understanding and helpful customer support does make all the difference nowadays. Highly recommend!
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December 2021 by Brad Miller
Ambient Inks has done a complicated holiday print job for me several years in a row. They are always friendly and easy to work with. That's why I keep coming back!
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September 2021 by Will Hackney
The best in the business! High quality products and exceptional customer service.
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May 2021 by Pure Bathing Culture
Ambient Inks is an amazing company! Their work is of the highest quality, the process is always smooth and they are an incredibly kind group of folks. Highly recommend them for all your merchandise needs!
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May 2021 by Liam Burns
Pow! Awesome people here. Solid merch. Fair price. Shipped fast! Will shop again.
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May 2021 by Mollie Silver
Amazing company run by great people! High quality products & the best customer service on the planet!
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April 2021 by Tyler Ross
I love my iron and wine shirt! And it’s printed on a Bella canvas triblend! Beautiful and super fast shipping! Ordered late Friday recieved early Monday!