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November 2023 by Jada Jacobson
Thank you guys for getting me on my way. Thought I was stranded in Eau Claire but did all you can so Could get to my interview in Duluth. Much appreciated went way above and beyond!
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November 2023 by Emily Mooney
Sat there for longer than I thought I should for an oil change but that’s because I didn’t realize everything that they do! Very impressed with the inspection. More I know how long it’ll take so I won’t have any problems!
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October 2023 by Dan P
Chris always helps me, but I can vouch for the entire staff. These guys are awesome and know their stuff! This is the only shop I will ever take my vehicles to. I have done the manufacturer shops before, but they don't do the great work and stand behind their work as much as Adams does. I have been going here for well over a decade and have only praise for them. They have fixed it all for me - from basic oil changes, to new tires, to fixing my power steering - they do it all and do it great! And right behind their building is a good restaurant to visit while they work on your vehicle. I cannot say enough good things about this shop and the people that work there. Thank you to everyone at Adam's for all you do!!
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October 2023 by Derek Dannigen
I want to thank the staff!!! Thanks Chris for putting up with a concerned dad. Thanks for the good service so my oldest can come home this weekend. Well appreciated Adams!!Services: Exhaust
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October 2023 by Sophia Anne
They charged me $300 for a 3 mile tow and I found out Chad’s would have only charged me $100. It cost me less to get my car fixed. Don’t call them for a tow.
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September 2023 by Joseph W.
I do not recommend Adams towing I wouldn't even give the a one star but it was the lowest star you can give. You know the phrase good help is hard to find well that fits Adams to a t. I had my truck towed there to have some service done. So, they know there was no keys for it because they picked the truck up without keys, I was hoping to find the keys before they worked on it but without the keys they couldn't look at it so I had it towed back to my house my wife walked up to the driver and showed him where to put it and to ask him to park it on the right side of the road since my truck was but on ass end first so it was facing the wrong way the tow truck driver parked it on the wrong side of the road cause he said it was illegal for him to be facing oncoming traffic so I asked a friend that drives tow truck if that was true he said know the driver was lazy and wanted to an a hole so I called and asked for them to put it where it would be facing the right way he said I would have to pay for him to come back and put it on the right side what kind of morons do they have working for them even a two year old would have enough brains to put it on the right side after the police got involved and getting ticks for it facing the wrong way I will be fighting the tickets and for the tow to have it put on the right side of the road Adams will be refunding me the cost there lazy driver cost me or I will be taken them to court for the he fee that I got Plus court cost
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July 2023 by Hannah Fynboh
My bf and I were driving through eau claire when his drivers window came off track, we popped in and within 30 seconds there was a worker helping us. After 2 minutes they fixed it free of charge. I recommend this place for anyone!! 10/10
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July 2023 by Kathy D.
I was blown away by the professionalism, quick service and kindness of the young man that helped me yesterday. I had a car problem while driving from Indiana on 94 on a Sunday afternoon. Had to stay at a local Hampton Inn (which was also wonderful btw!) Monday morning I showed up hoping I could get my car looked at that morning as I was trying to get to my sick Dad in Minneapolis. This man fixed my car and was so proficient and fast! I appreciate Adam's very much and highly recommend them.
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July 2023 by oles olson
Nice people...2 stars...but....Went there specifically for a front end allignment. Was told tie rod ends were bad. They would not do allignment unless replaced. Went to dealership and had second opinion. Truck was a 2020 Ford Ranger with 30,000 mind you. They told me ,no the tie rods are not bad,it needs wheel allignment because it is out of wack...like Adam's allignment. Hmmm....Adams gave me estimate of 990 dollars to repair tie rods. Beware...!!.think they need money. If there was a next...which there won't be. Just give me an allignment. Otherwise get new mechanics. Sorry.
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July 2023 by Kelly Whitman
I visited Adam’s for the first time last week to pinpoint my loud/leaky exhaust issues. The second I walked in the door, I was immediately greeted with a smile & felt comfortable. Adam’s diagnosed the exhaust issue in a quick & timely manner & explained to me the next steps I could take to solve the problem. I will definitely be back. Thanks to Jesse for great customer service! ✨Service: Exhaust
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June 2023 by Tom Burns
Had vehicle jump and went to shop to pay asked about putting in new battery wanted me to leave it told him I couldn't I needed it for crossing guard duty so tow truck driver said he could do it got it done right away!!! Thanks Wayne the tow truck driver!! Much appreciated.
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June 2023 by GOAT s
I called Monday morning and they were able to fit me in to their busy schedule. Got the car towed in around 10AM and they were able to get me out with a new battery by 3PM.The place is walking distance from Starbucks and a few other restaurants and hotels as well.
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May 2023 by Michael Carlson
I’ve been coming to Adam’s for years with my cars for years both my beater and my 2011 BMW. My batter went bad and I had it towed to them instructing their tow guy that it needed a new battery. This is the second battery I’ve had replaced on this car. The first battery was replaced without issue. Well, apparently something in their service on imports has changed. A week later, after replacing the battery I went to pick it up. As I’m driving home just a few miles away I realize my electrical system isn’t working correctly including my windows, my lights and apparently my cooling system. As I pull into my garage I realize this as my car is over heating. I call Chris my service advisor and explain the situation. At which point he told me he had some idea there was an issue installing the battery as some issue with the “firewall”. So, they let me drive off knowing there was an issue with the car battery. Now I’m a week later and I call Chris and he tells me he’s “doing the best they can” and they will try to get to it “this afternoon” as a customer who’s been waiting two weeks on a battery I find it wholly unacceptable that my car isn’t being prioritized ahead of others. At this point Chris hasn’t been forthright in communicating and I find it upsetting and costly as I’ve had to pay over 600$ in rental costs while they pick and choose when to work on my car that was , as I brought it in , a battery change . I’m exploring my options going forward as to a different shop. At this point I would not recommend this shop as they apparently have issue understanding the cars they agree to work on .Service: General repairs & maintenance
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April 2023 by Vette Hecimovich
Called to have our car towed. Was there fairly quick. Gary was very personable and great at his job. Thank you Gary and Amy for caring and getting to know the customer. We need more people like you in the world!!Service: Car towing
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April 2023 by Amanda Wolf
I called for a tow this evening. I was told they would be there in 15 minutes. He was there in 10 Gary. I was very satisfied with his service. He was fast professional dropped my car off at the mechanics. I even received a follow up call from him letting me know my car was dropped off. So thank you Gary and Amy for making it go so smoothly.Service: Car towing
