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July 2024 by Rachel Howell
I ordered a saddle pad from them online. It must have been mislabeled because it wasn't remotely close to fitting the 15” saddle i ordered for-would have fit my 18”. They charged me shipping on the return which wasn’t fair given that the sizing was so off. Dont order sized items online unless you ask them to double check measurements
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May 2024 by Jim Berglin
Never actually got to go in. It was closed for a few days for something.
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April 2024 by Greg Schneider
Can't say enough wonderful things about the Customer Experience at West 20!!! Julie & Scott are Super Knowledgeable about saddles, tack, & hats. They are truly committed to helping anyone fit a saddle that is just right for them and their horse.
The store is filled with great clothing and the staff cares about helping you find just the right boots and gear for your needs in an attentive & patient way.
Spending time at West 20 is a treat. The team comes to you with my highest recommendation.
Really looking forward to returning to West 20 to take in some of the summer horse shows.
Greg Schneider
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April 2024 by Rocky Saint Pierre
Decent selection. Nothing too fancy - mostly for equestrians.
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April 2024 by Terry Lois- Carr
Fantastic saddle shop. Julie knows your horse needs!
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March 2024 by James Harkins
Very helpful staff and a great selection of western products.
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March 2024 by Crystal Brown
Great selections. Staff available for help.
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February 2024 by Joe
If you want anything to do with horses this place is SUPER and loaded with merchandise. Probably on line but not sure. Customer service was superior.
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January 2024 by Lisa Giannini
Love the selection!
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January 2024 by Delinda Quintero
Love this store
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December 2023 by Ferretti Farmer
This place is fun! Has a ton of good tack and western wear. Selfishly would love to see more “cow stuff” since my wife’s the horse whisperer and I’m the cattle guy ?. On a serious note, this is a unique and fun place to visit for sure. Will be back again for sure.
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October 2023 by Doug Cook
Drove up from out of state cash in hand to buy saddle was to busy to even discuss saddles so left with no purchase
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September 2023 by Kim Harden
I recently purchased a new saddle from West 20. Scott showed me several saddles that would fit my horse, I sat in quite a few saddles and picked the RW Bowman Working A Fork saddle. I just returned from a week of rounding up cattle, riding 6+ hours a day in the mountains of Colorado. I am extremely happy with my new saddle and so is my horse.
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August 2023 by Kelli K.
Nice store with friendly and helpful customer service. Was looking for a pair of boots ideal for western riding and I found what I was looking for.
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August 2023 by Vince DiVincenzo
Snotty owner.