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February 2024 by Nancy Hartman
Friendly
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February 2024 by Jody Baran
We were told that our car would be done around noon and we waited and we never received a call, around 2:30 we called and it was done b it never got a phone call.
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February 2024 by Daniel Lennon
Their service sucks I don't recommend
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January 2024 by Mark Torgerson
I was in the process of trying to buy a car, I informed Kathryn I was in the process of rebuilding my credit, when a deal could not be reached, parsons put my name out into cyber space and now I can't stop the creditors who seek out the desperate from blowing up my phone, I think this was a bad decision on their part. The answer was yes or no,I never gave them permission to put my name out there in their desperate attempt to sell a car. Bad practice.
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January 2024 by sandra mayhew
Got right in . Same day I called.
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January 2024 by Craig Kramas
Very professional, repaired what I asked to be checked and found 1 extra issue. Very pleased!
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January 2024 by Sarah Tschannen
Everyone is always so friendly and helpful
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November 2023 by Erik Thompson
Dave Mendon was a great help in repairing my vehicle. He followed up with me while continuously checking in on the part at the manufacturer until it was delivered. Highly recommend!
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November 2023 by Eric Gustafson
Shane L was very personable, knowledgeable and not pushy. Everyone went out of their way to help us find a vehicle that was right for us and make the buying process as pleasant as possible.
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November 2023 by chad rosinski
Dave and Ken are awesome! Had body work done and it was done quickly and it looks great.
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October 2023 by Bud Chumbley
Very attentive and flexible. Sales person shared his cell number to facilitate communication on his day off.
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September 2023 by Brian Patt
Dave in the collision Dept. and Chad in the service Dept are great people to work with. they go above and beyond to help you out. Thank you
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September 2023 by Bette Chwalisz
We visited while on a vacation and the service advisor Mark Bednarz gave us a frank assessment of the parts needed and when we could expect them. We were able to schedule a visit early on our day of departure. The parts were ready, the work was done in a reasonable time and the car is working perfectly. Our experience was excellent.
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September 2023 by sandy neitzke
Shane made my experience very pleasant and easy. He helped me set up my car features and was fun to work with. I would recommend Parsons to others.
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September 2023 by carolyn Bosher
Dave in the collision department is awesome. He did everything he could to make my experience with the insurance as easy as possible. He knows what he is doing when it comes to his job and he gets an A+++ for customer Service.Scott helped me get what I needed with regards to an extended warranty product on the car that I purchased from the GMC dealer in Colorado Springs. They wanted to sell me a product that was inferior to what Scott had available. Thanks again to Dave for suggesting that I talk with Scott.Finally the girl whose name I didn't get, in the service department took time to discuss her experience with 2016 Terrains in terms of repairs and offer some advice on how to delay the need for timing chain replacement.I have relied on Parson's for years and will continue to do so when I am here in the summers. Thank you everyone!
