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September 2022 by JD Smith
Nice local bank to handle most of your banking needs. Employees are very helpful and friendly. Convenient location.Two downsides:1. For those that like online banking, Nicolet National website is always experiencing some kind of issue. Either you can't log in, the site is down for maintenance, they reset you passwords and security questions without telling you, transfers between accounts do not seem to always work (be careful when using this service) and since joining a few months ago, I've has several fraud charges on my ATM card. So you end up calling Customer Support which really is no help at all. The ATM cards are Mastercard Visas which seem to have lots of security issues. However, the local branch has no control of the website.2. The ATM at the Eagle River location is very outdated. It only dispenses cash. You can't deposit checks. Plus is seem like it is always "Temporarily Out of Service". So you cannot count on it being available if needed. Forcing a customer to wait until the bank opens to get cash. Not too bad except if you need something on the weekend. Just have to learn to be prepared ahead of time.Otherwise a good place to do business. Hopefully they will updated their services soon and get the website under control.
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December 2021 by Jerry Willson
Our business was with M Bank for years and we were happy. Since the Nicolet take over I can't even get anyone to answer the phone. Seems like a real lack of attention to customer service
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August 2020 by Mike Hedberg
Applied for an auto loan, filled out the forms and no one ever got in touch with me. Useless loan officer.
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July 2020 by Kristine Cloutier
Everyone who I have interacted with at this bank has been very kind and helpful to me, especially Jed and Danielle. They have gone above and beyond and I am incredibly grateful for their efforts!
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May 2019 by Jeff McGrath
I worked with John H. In the eagle river branch, new construction loan and he was a pleasure to work with. He kept me in the loop through the entire 12 months and personally helped out when I encountered bumps in the road. I think banks are banks but John made it personal and I truly believe he was on my side. Highly recommend John!!
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July 2018 by Paulthored .
Fairly good.
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September 2017 by Paulthored
Fairly good. Positive: They weren't involved in the Housing Loan Mess!!ðŸ‘👠Sudden changes to account minimums, & reactivation fee's have burned me in the past. Haven't tried asking for Loans, so no info there. Wish I knew how to talk with them about investing stuff though.✌
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June 2016 by Hack Man
A nice small-town bank. Ideal for older people, but the younger generation will be frustrated with the lack of basic amenities like "mobile deposit".
