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May 2024 by Dylan Blake
Beginning my journey with archery and decided to take my business to whaletails , overall experience was more than satisfactory. Good friendly customer service and excellent knowledge to help you feel comfortable that you’re making the right purchases. Not your typical shop that wants to sell you the most expensive items they can , they’ve helped me find what I need in my price range and have more than once help answer any question I had. Overall great place for your novice archer
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April 2024 by Summit Painting
Best archery shop in the United States
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February 2024 by Justin Gower
Just visited this shop for the 1st time and wow, what a great place! Was looking for boots and a pack for a Western hunt later this year, and Kyle took time to answer all of my questions and provide a ton of information based on his experiences with similar hunts. The staff has a great knowledge base and awesome products in stock that are rather hard to find in the Midwest. Definitely worth a visit, and I will be returning!
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January 2024 by Lance Matthews
Best in the business! Great People, Great Environment and they know their stuff with all things Archery and Hunting. Highly recommend!
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November 2023 by Mike Moser
Needed a string for 10 point crossbow, they fixed me up and was hunting that afternoon, damn good men there!!
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November 2023 by Tim Schulz
Terrible service
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September 2023 by Nathan Peskie
Knowledgeable staff, great products and convenient indoor range!
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September 2023 by Taylor Wilbrandt
My boyfriend Sam and I came in to get him fitted for a new bow. He explained to the salesman, Tyler his price range (about $500) and then he brought us over to their limited selection. Tyler was upfront and told Sam that there wasn’t much for under $1,000 which was fine and he explained differences etc. However, he seemed like he wasn’t very interested in selling anything that wasn’t top of the line. Sam shot a couple different bows and picked out his bow and Tyler walked away to adjust it. We waited as he was adjusting and then Sam shot the bow after it was adjusted and Tyler was very helpful to him and made great suggestions for him. Tyler went back and adjusted the draw length and Sam was trying to ask him questions about the different rests and he kind of shrugged him off and didn’t say much or give much information of the differences. Not really sure if he just didn’t know, but it definitely seemed like he just wanted to rush us out and not help. Sam ended up making the purchase and got everything else he wanted. We headed to a different shop/range to get a case due to the limited options Whale Tales had (not a big deal, they just didn’t have what Sam was looking for). Sam found a case and ended up finding a rest at the new shop that he liked. He was also looking at different quivers and has one picked out and was going to have them put that on as well. They were starting the process of mounting the rest and the woman noticed it had a bracket for a quiver and said that the bow should have came with one. Sam called Whale Tales and they said “oh yeah we set it aside and have it here for you we forgot to give it to you.” Sam and I were very disappointed that he spent about $600 there for them to forget something and not even call him to let him know that they forgot to give it to him. Not only that he was looking at different quivers in the store and asking Tyler about them as well. Not only that, after the other place was putting on the rest, the noticed that the timing of the cams were completely off.. The whole experience wasn’t terrible but it did sort of leave a bad taste in our mouths being shrugged off and them completely forgetting a component of the bow without a courtesy call and that the timing of the cams were off.
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August 2023 by Dave McCune
Awesome shop. Was in today and they took the time to answer any and all questions I had. More than willing to help and educate! Shop full of experts in my opinion and they’ve earned my business from here on out
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August 2023 by David Vanderkooy
Beyond amazing, first time customer and will definitely go back. My rest was set perfect, no up or down adjustments at all. One bullet hole little to no broad difference. Just happy!
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August 2023 by Isaac Dunston
New to archery - had a fairly good experience getting setup with a bow here. That being said, I would recommend you do not go on a Saturday, they were crazy busy and the whole process took a long time.
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August 2023 by Jesse Matuszeski
Called Whale-Tales to see if I could come in to get two Hoyt bows tuned. I had the pleasure of working with Nick. Nick had my two bows tuned, peep sights corrected, and timing checked in well under an hour. I was able to shoot both bows through paper to verify the tune. I was very impressed with Nick...he answered all my questions, and was extremely personable and friendly while doing so. I have to admit, I felt a bit odd asking for help since I didn't purchase the bows from Whale-Tales. However, seeing how friendly, helpful, and knowledgeable the staff were, they have earned my trust and future business...I definitely will be making my future purchases from Whale-Tales. Thanks again Nick, hope to be able to work with you again soon!
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August 2023 by Collin Perry
In this day and age of businesses that are more than happy to inform you that “above and beyond” is not in their job description, where rude has unfortunately become an accepted norm and where companies have outsourced their “customer service” departments so that they often offer everything but service, I can honestly say you will have a different experience at Whale Tales Outdoors. More than a decade ago, my Dad introduced me to this archery store in Dousman, WI. I have never been there when the store wasn't busy, and yet, it seems as though someone is always at the door to great you and ask how they may be of assistance. Their team will take the time to answer all your questions, providing honest direction into the best options for improving your hunting experience. They have first-hand knowledge and hunting experiences that resonates in how they answer your questions to ensure you walk away feeling happy with your new purchase. The team at Whale Tales have not lost sight of the value in detail and exceptional customer service. Whether you are looking for a new bow, new accessories for your existing bow, a tune up, new hunting apparel or range time to hone your archery skills, Whale Tales will offer you an excellent experience.
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July 2023 by Craig Schmidt
Excellent service from knowledgeable techs with a great indoor range.
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July 2023 by Craig Dretzka
Great service great selection great people.