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July 2024 by Let Castle
If you’d like to be mistreated and receive NO CUSTOMER SERVICE, visit the Delavan, WI, Dollar Tree. Where your cashier, Jaylynn has no customer service skills, argumentative, rude, disrespectful and obviously too TIRED to work. I spoke to the Store Manager, Sara and I can see why her employees are the way they are. YOU LEAD BY EXAMPLE AND THIS STORE NEEDS A FEW COURSES IN MAKING SURE RESPECT AND SHOWING GENUINE CONCERN TOWARDS A CUSTOMER EXPERIENCE IS ADDRESSED ACCORDINGLY!!!! Your store needs to demonstrate, RESPECT TOWARDS THE INDIVIDUAL!!! I GUARANTEE YOU, I WILL NEVER SHOP AT THIS LOCATION EVER AGAIN!!!
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July 2024 by Elliot wilson
The dollar tree offers you cashback for $1.25 they provide this service When I went to get $20 back the lady tells me you need to ask before you Request cash back I said well maybe you should put a sign stating that nowhere does it say that it actually offers me the option to get cash back For a fee So this is a service that you guys are providing that you cannot provide someone needs to get corporate evolved get a IT specialist out there and get the problem fixed the hostility from the lady at the cash register in front of customers is unacceptable And embarrassing It's not going to stop me from going to the dollar tree and as long as they offer the service I should be able to use it when I go to the dollar tree Thank you
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May 2024 by John Bradley
Since it is no longer truly dollar store , I think they will lose their customer base
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February 2024 by Gerardo Contreras
Affordable price !! Excellent service!! It seems like it has everything!!
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January 2024 by Judy Buldak
The most organized and clean dollar tree in the area. Others you can't find anything.
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December 2023 by Lowell Wright
Wow. 3 checkers on duty. No wait
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December 2023 by Elias Gallegos
1.25 sticker on little beanies that ended up being 5.25, I checked the receipt then went to return them, manager doesn't accept returns, no cash back no nothing. Almost nothing in that store is a dollar, alongside the manager being rude and stinky. The employees seemed nice enough, but management needs to change asap. I don't think I've ever seen someone hate their job so much as this manager, it's quite pathetic dare I say.
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November 2023 by Rocy Michelle
Clean store. Good variety and well stocked store. Friendly people.
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November 2023 by Kiwi Pakley
Jessica is awesome
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August 2023 by Astrea
This was the WORST experience I've EVER had in ANY retail store. The employee over the intercom, literally said, "Shank you for coming", when announcing that the store would be closing soon. I had just walked in & yes, it was 15 minutes till closing but I was only going to grab one quick item. After hearing the employee over the intercom & her loudly complaining about her job & management, I put the item back down & left the store. I would advise against going here unless management improves the staff due to safety concerns & overall just uncalled for comments.
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August 2023 by Lyle
Disgusting with trash all over and poor service.
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July 2023 by Tasha Mobley
This was the WORST experience I've EVER had in ANY retail store. The employee over the intercom, literally said, "Shank you for coming", when announcing that the store would be closing soon. I had just walked in & yes, it was 15 minutes till closing but I was only going to grab one quick item. After hearing the employee over the intercom & her loudly complaining about her job & management, I put the item back down & left the store. I would advise against going here unless management improves the staff due to safety concerns & overall just uncalled for comments.
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May 2023 by Cathie Milligan
The young lady Nikki that's the cashier is wondering very fast
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March 2023 by Kari Collins
Most organized store I have seen! The associates were very friendly too!
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November 2022 by Larry Newman
Boy you can't complain about the service here because there isn't any...just kidding. Everybody here is super nice!
