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February 2024 by The Formal Top-hat
Extremely kind, caring, and helpful people here. I had a lot of questions, concerns and in betweens as well as took more than a reasonable amount of time to make decisions but they stuck with me and helped me find solutions the whole way through, the whole process went smoothly and they went above and beyond in every way! Thank you so much for everything
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December 2023 by Daniel Page
Andrew provided very pleasant and helpful service.
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April 2023 by Susan Harsh
Kati was extremely helpful! Spent an hour and a half fixing our email issuesMy husband and I bought the Samsung 23 ultra. We love them!Thank you again for being so patient !!!!
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April 2023 by Janet A.
Bad service. Calls drop all the time; frustrating making any calls in the area. At times, people can't hear me; or they hear themselves talking back at them.Getting a different server.
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February 2023 by Carey Dentice
I worked with Katy a couple of times and she's awesome! She is well informed and knows what she is doing while being curious and pleasant. She gets any problems you may have taken care of quickly and values your time. Katy is the only person I take my cell phone issues to!
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February 2023 by nathan osborn
This is not a comment about this particular location. I have been stuck with US Cellular for a year and a half. Very shortly after switching to them I regretted doing so. Their mobile network is horrible and their customer service is really unhelpful with any issues that arise.
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December 2022 by Elizabeth Thompson
Great customer service, Jim was a big help in transferring ownership
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May 2022 by Donato D.
Horrible coverage. If you're in northern Wisconsin you might as well leave your phone home
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January 2022 by Chris Wisialowski
Had a great experience here. Thank you Bailey and team for going the extra mile (literally)to make this Christmas gift exactly what we wanted. I cannot say enough good about the staff here. Best sales experience ever.
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September 2021 by Cynthia Stemper
Andrew at the Delafield Store was awesome! He was fast, effective, kind, and SOOOO helpful. Our trip was successful and quick! We followed up with him when we had questions a few days later. He helped us solve the problem. He was patient and helpful all the way through!
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July 2021 by Elizabeth Timm
WORST PLACE EVER!!!!!I got a phone from them.. Mind you I own a business my phone didn't even work with phone calls or with gps.. and THAN I was told I could return it within 15 days without a charge.. guess what I got a charge.. and THAN to top it off I have to go down to the store to add my name onto the business account in order to dispute the charge. WASTE OF MY TIME.. if you own a business than you understand you don't have a lot of time. Horrible customer service and they make you go through hoops.. horrible reception and outrageous prices.. now I need to WASTE more time trying to get rid of this bill.
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July 2021 by Jeremy Stommel
Tanner was hreat and help me when other stores and us cellular customer service would not help meI would recommend goingbto this store
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July 2021 by Brian Herold
Michelle is the best
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March 2021 by Daniel Metzger
Debbie our agent did a very good job transferring 4 phones while updating all 4 phones. She was patient and informative.Only negative was that were not informed of the information needed to leave Verizon ahead of time. Frustrating but luckily they were close. All in all a very good experience.
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March 2021 by Samuel Cloud
I hope corporate can see this as i have used US ceallular for over a year now. I travel by camping all over wisconsin and see family. This is a sub par service for the price you get. Fails when im in the city a lot, fails when im outside waiting for kids to pick them up from school. Fails a lot during camping a good chunk of the time. Ill pay yhe extra dollar to go back to Verizon. But if you are looking for a plan that is cost effective go to cricket or T-Mobile or something else at least you know to expect poor service then. Never gonna use this cellular company again once my my time with them ends.
