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March 2024 by Bonnie Fendt
I bought some Anderson doors from this store a few years ago, and now I am in need of some parts for them. Unfortunately they don't carry the parts that I need so they had to be ordered, you would think that if you sell the doors you would have replacement parts for the doors that you sell.
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March 2024 by Nameless
An associate by the name of Jennifer Sonnenberg was very rude to me when I asked her a question. Stated she doesn’t work for Home Depot even though her orange polo said Home Depot. I’m very disappointed with the service she provided. Why be in retail if you’re gonna be rude all the time? Store was clean, that’s my only positive review.
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February 2024 by Katy & Karla Kruizenga
Grant in Customer Service was not helpful, I went up to customer service twice to get help in lighting. The second time I asked, I got an eye roll. I found Dave 15 minutes later and he was great. I was looking at a kitchen light that needed to be taken down from display. Dave found us one in a box with in minutes at a great deal. Thanks Dave!Grant, if you do not want to help customers your working in the wrong field and making Home Depot look bad.
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February 2024 by Debbie Webb
Can never find any employee willing to help find a product especially in flooring they are the worst.
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February 2024 by Janet Rake
In a world that often appears to have very little customer service within the store to assist, or people that don't know anything about where they work, I stopped in to get exterior door handles, locks and keypad for my home. Because I had already made a purchase elsewhere on my own and didn't quite get it right, it was nice to have 2 young gentlemen approach me as they passed and asked if I needed help. They helped me pair up what I needed and answered questions so that I could understand how it worked. Kudos to Jake and Damon in Delafield for being present, helpful and kind!
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December 2023 by Michele McHenry
Waited over 15 minutes for curbside pick up of 4 softener salt bags. Not the first time I’ve had curbside issues. Called and Ryan in plumbing helped with my order because I was just going to grab them myself. He shouldn’t have had to help, but I greatly appreciate him. 5 stars for him and 1 for HD’s terrible curbside service. Just stop offering it if you can’t service it properly.
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December 2023 by Ellen Abbott
Helpful people and a well organized store. Most of my interactions with employees here are positive but on my last visit I asked for help from a woman in the lumber department. She treated me as not worthy of her help in any way. Very disappointing.
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December 2023 by Sarah Hook
As far as Home Depot goes, we like this location. It's a nice/large location. We bought a lot of outdoor plants from here between spring and fall. They have a larger selection than a lot of the other Home Depots in the area, and don't seem to sell out as quickly. The pricing was also affordable. This location has become our choice Home Depot location.Home Depot (in general) usually has what we are looking for when working on our house. We love the convenience of the self checkouts, and the ease of using a gift card. The app is also great to help find if what we are shopping for is in stock and where it is located. We have no complaints for this big box store.
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November 2023 by Edward Knueppel Jr.
It was great. I found the tools and materials I needed and a great price. Everyone was very helpful and friendly. I was able to finish my project in one trip!
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November 2023 by Bryan Harrington
If you need help, make sure it's not a lady in civilian clothing (that works there). If you pick out an item that happens to be on sale, she'll RIP that sticker off ?? right in front of you. No Joke. Check the cameras HD if you don't believe me. Absolutely outrageous. ? go to another one if ya can or just make sure that lady don't know you're looking to buy something.
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November 2023 by Mike Helgestad
Placed an online order for pick up. Went to the store at in lot for 15min after check in. Went to the customer service desk. One woman would not acknowledge me, the other that did acknowledge me had the what do want attitude. I have spent a lot of money at this store over the years. The customer service at this store has hit an all time low. The staff is lazy and rude.
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October 2023 by JR Frost
Layout is backwards of the other Home Depots in the area. Took a couple of minutes to reorient myself. I was greeted by most of the staff I encountered, which is refreshing.
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October 2023 by Kelly Meyer
Always great customer service in every department. We shop here OFTEN and always great experience. We recently went In waukesha store and had very different experience. Ty Delafield location for being awesome!
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September 2023 by Julie Miles
Rude customer service in the paint department both times with different employees, first time we were ignored by employees talking to each other instead of helping us. Second time he talked to us like we were wasting his time asking questions. The rest of the store was friendly.
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August 2023 by Pedro Barron
ERO Moving LLC had a fantastic experience at Home Depot! Their extensive range of packing supplies, friendly staff, and reasonable prices made our visit a breeze. We highly recommend Home Depot for all your moving supply needs!
