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June 2024 by Mark Chartre
Great service! They were prompt, polite, efficient.
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June 2024 by Ron Brock
So far everything has gone well, loved the "no sales person " in the store. Called to talk about some order details and was handled very professionally. Still waiting for my delivery as I ordered something not in stock
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May 2024 by Sarah Torkelson
I wish all furnature stores were this way. I went in and felt I could take my time picking out what I wanted without the pressure of a salesman following me around.
Ordered online and got my bed delivered the next day. They even hauled away the old matress set and helped set up our new one.
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February 2024 by Paul DeFouw
There were no other people in the Delafield store when we went there, and the store looked quite clean. I don't have any idea how many people go there in a day. We took our time and tested a few beds and found one that we could agree on. We went to a few other stores in the area as well and decided on the one we chose in the the store. We ordered it online. Delivery was the following day which really surprised us. The delivery people did everything they were supposed to do. I felt bad that I didn't have any money on me to give them a tip.
We chose a Tempur-Pedic with an adjustable base and didn't realize that it takes a while to "break it in" even though we had read and heard about it. We had a few nights of uncomfortable sleep, but it's improving every night.
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July 2023 by Paul Manssen
This was a fine place to try out so many different mattresses and not be under pressure to make a purchase. Once you decide on a mattress there is a counter with computer and you make your purchase using this computer. Simple step by step procedure was used.
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April 2023 by Ashlynn Bones
Spent over an hour here. It was nice to be able to trial-and-error shop with hubby and 2yr old without anyone else involved. No sales and no other customers at the time we were there made it a stress-free and enjoyable experience.For transparency sake, we went to investigate Nectar brand mattresses. We were looking for a specific split king hybrid model that was not demonstrated in the store, and we ended up ordering directly from the Nectar site later in the evening after we got an idea of how their mattresses felt.I did purchase my current queen beauty rest from this store several years ago though, and remember it being pleasant. We financed the mattress and boxspring through them and when the delivery arrived, they helped get everything in and out of the house.The one piece box didn't fit up the stairway, so they provided a split queen option right then off the truck just to streamline everything with no additional charge.Working with this store makes life easier and more comfortable. I highly recommend it. ♡
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February 2023 by Brayden Fisher
The salesperson I spoke to was very kind and helpful. However, I have quite a few issues.I live 30 miles away and was told that I'm outside of their delivery range. I offered to pick up the mattress instead, but they don't allow pick ups at all.I also found out that they charge a 25% restocking fee for any returned mattresses. My wife and I have been to MULTIPLE different stores, and have never seen a rate that high. Mattress Firm is 20%, and that extra 5 percent makes a big difference when you're talking about a $4000 bed
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January 2023 by Todd Diamond
Awesome! Was in on Saturday and beds delivered Monday morning ?
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June 2022 by Julie Ryan
Great shopping and delivery experience! Fast delivery and set up, too!
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June 2022 by Jeffrey Kessenich
Large variety of mattresses.
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September 2021 by Mary Olson
Best experience ever! Tested about 6 different mattress found one , price was less expensive than I have paid in the past. It was delivered the next morning at 8amNot even 24 hours later!Great!!!!
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September 2021 by Melanie Moran
Fast and easy to deal with. Love , love , love my new mattress and pillows (Nectar).
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July 2021 by lilly fick
Was at the delafield location today with 2 of my friends looking at mattresses for our new apartment. A lady started speaking rudely over the speakers telling us we need to “leave and come back with our parents” after calling us kids. I would like to state that we are all adults. Very rude of this lady to assume and call us kids, needs to be managed better. Don’t call a business Hassless mattress if you’re going to hassle your customers.
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May 2021 by Randy Cleveland
the freedom of trying them without a sales person standing over you as your laying on them
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June 2020 by Christine Kraemer
Great place to shop given our unusual times! Stopped in on Memorial Day and had the store to myself. Nice selection of beds, only wish they had a few more in the mid-price range.
