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June 2024 by Kel Smi
We picked up kitty and she was ill. We paid for her to not be put in witj othet cats so we are left wondering was she not given hef own space (which wr paid for) or was it not cleaned properly
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June 2024 by Alex D
Our dog, Murphy, seemed to have a great time at Green Acres. I toured the facility beforehand and explained my concerns to Kade about Murphy's anxiety issues, recently starting medication, and other relevant history like triggers to his reactivity. I felt listened to - I get the feeling that more info regarding your dog is welcomed here, which isn't always the case at daycare facilities. Overall, my concerns were alleviated.
Murphy started his day with a 1-on-1 with a staff member and eventually worked up to playing with another dog with a similar disposition. The report card was a nice touch and put me at ease knowing what all went on throughout the day (I greatly encourage Green Acres to keep up this transparency). Lastly, Murphy acted like himself and seemed relaxed after I brought him home, which wasn't always the case at other facilities we've tried - we think the large group play elsewhere was stressing him out. This was great to see.
The facility is clean, staff is nice and seems knowledgeable, and I felt Murphy was well cared for. It was nice to find a facility that has options for reactive dogs that need 1-on-1 or small group play only. I understand others' concerns regarding not being able to bring toys/blankets for boarding and food not being returned, but at least for our dog, the pros greatly outweigh the cons. We'll see if boarding goes as well as the first daycare day did, but I think it will.
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May 2024 by Christine Onaga
Haven’t been to daycare for two years and we haven’t used anyone else, so a little anxious whether pooch could handle the visit. Thanks to professional and structured intros it was all good. Dog is tired, relaxed and happy after supervised playtime. She loves meeting new pals canine and human (well, only dog people). Also manicured, bathed and smelling better than ever. Happy dog, happy dog mom.
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May 2024 by Gannon Gann
I needed a backup in a pinch. They don't have info on the website needed to make quick but rational decisions. They like many other facilities charge for interactions with other pets. They also do not do their intake onsite for new clients? You have to be referred to a different time zone for that part, Will update if experience improves. Staff on phone was super friendly, and as helpful as she could be. Especially since it sounded like she was answering the phone and doing pick up by herself. 4 stars just for her, 1.5 for the facility because not enough info available and outsourcing intake...
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April 2024 by Jesse Laz-Hirsch
Easy. Dog seems healthy and happy (and tired!)
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April 2024 by Lynn Adams
Dunkin is always happy when he arrives!
He loves the attention he receives. Everything runs smoothly in the processes between staff and me.
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April 2024 by Patty Leavitt
Our first experience at Green Acres Pet Resort.
Very happy with how they took care of our dog!
Will definitely be back!
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March 2024 by Kayla Johnston
I am always so nervous sending my dogs somewhere new but got great recommendations from friends about Green Acres. The day I was checking in I called to confirm if there was a change in medication did I need to fill out the form ahead of time and was told that was not necessary we could at check in. I disclosed one of my dogs would need to wear his cone for a few more days while a hot spot finished healing (I know of a friend who’s dog has boarded here with a cone previously). I understand not allowing this in a daycare setting, but he was planning to be a solo guest anyways. I was told they don’t typically do that and would check with a manager and call back. As someone who was general manager of a dog boarding facility for years this has been done many times, and being veterinarian owned I definitely wouldn’t have thought this would have been an issue. Shortly after I was called back from an employee and told he couldn’t board with the cone. So the day I’m leaving for a week long vacation I’m scrambling to find alternate arrangements. This was not only extremely stressful but also caused me to have to push back my trip. All of the staff I talked to were extremely kind and helpful when booking originally and chatting with them, hence the 2 stars instead of 1, but I definitely won’t be counting on here for future arrangements.
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March 2024 by JoAnn Accardo Claussen
My boy Oliver is scared to separate out. The staff is very patient, understanding, and super helpful and friendly. Their groomer does an outstanding job. One of the best I’ve ever experienced.
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February 2024 by Kelsey Ricci
Our dog just boarded here for the first time and we had a wonderful experience! The facility is clean, the staff are fantastic, warm, and friendly, and the service they provide is incredible. I would recommend Green Acres to everyone. Our dog is getting to be an older guy and is anxious, and this is the first time he has come back from a boarding experience and seemed relaxed and rested! We are so happy we found Green Acres Pet Resort!
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February 2024 by Beth B
I left my dog in their care for about 9 days. It was my first experience with this kennel. My dog is terrified of slip collars after two horrendous experiences at other kennels, and I asked for special handling of my dog. I feel it was honored and that they strived to follow my requests as carefully as they could. My dog looked calm and well upon pick up. I feel their rates are extremely high, but the kennel size is very large compared to other kennels and the staff seems extremely communicative. I will use them again.
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February 2024 by Amy Jo Dusick
A great place to have your dog stay. Unfortunately, their prices are not listed on the website (or not easy to find), nor laid out in the lobby and thus I received a bit of a sticker shock when I picked my dog up from boarding. I would have made different choices regarding the details of his stay if I would have had a better idea of the cost.
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February 2024 by Stephanie Schultz
Green Acres is AMAZING! Our Murphy loved his first day. They sent a very thorough and helpful report card with adorable photos of his day. Highly recommended!
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January 2024 by Kdm 1016
The staff is incredibly nice and really care about the dogs. The facility is spotless. I recommend them to everyone.
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January 2024 by Shamara Allen
Green Acres provides immaculate care to their residents. My dog had so much fun at the resort playing with other dogs, he was actually sad when he realized he was leaving! My other dog is usually a very anxious, but he was comfortable at Green Acres and they even allowed my dogs to be housed together which helped a lot. I will be bring my dogs back! I love this place and most important- my dogs do too.
