“My total seemed a bit high. I checked my receipt and was charged 3 times for one item. I called and was told to come to the store as they can't process a credit over the phone. The refund was quick and painless. They credited it right back to my card vs. giving in store credit which it what I prefer. They also gave me a $10 gift card for my troubles!! I didn't even ask for the card. The manager Brittany went above and beyond for me!!”
“Angela in Technical Support did an outstanding job helping my wife and I with call connection issues we were both experiencing on our mobile phones.
In addition, Angela fixed my voicemail notification issue. She quickly identified the cause and reset my voicemail after taking care to ensure no messages would be lost.
Angela was exceptionally attentive, thorough and followed up to confirm all issues were fully resolved.
Employees like Angela are what make Nsight/Cellcom a top-notch business.”
“I recently switched from an android to Apple. Tony was amazing. He spent time walking me through what I needed to know and was extremely knowledgeable. He clearly provided all of the options to make sure I was on the right plan. Awesome service. The location was far less busy than other locations so the wait time was brief. Thank You Tony!!”