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September 2023 by Barney And Company
Maybe just me, but over the last couple of months, folks behind the counter don't seem as happy to see customers as they usually were. This seems to be an afternoon thing vs a morning thing. Hope this is just me, or at worst - a temporary thing.
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May 2023 by Monica Wetzel
KK Sew and Vac’s customer service is terrific! My Kirby was repaired quickly and it’s working great again. I am so pleased and highly recommend them.
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May 2023 by Amanda Summers
Fantastic customer service. Knowledgeable and pleasant staff. Repair techs really know their stuff. Kirby repaired in record time. Tune up was comprehensive. Tech found an issue I want aware of and resolved it. If left unresolved, it could have started sparking, started a carpet fire, and extensive damage to the the vacuum. While most repair places fix only what you indicated was wrong, this company does a thorough proactive review and repair as part of their started tuneup package. Prices are reasonable. This is the best vacuum repair shop in town. Don't bother with the others. Just come here. They'll take care of you, do what they commit to, meet their timeline, and be happy to answer any questions you have.
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May 2023 by Monica Hawpetoss
KK Sew and Vac’s customer service is terrific! My Kirby was repaired quickly and it’s working great again. I am so pleased and highly recommend them.
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March 2022 by Ann Ristow
You can't bet the service at KK Sew & Vac whether it is at their DePere store or the Darboy store. You always feel like a long lost friend and they don't laugh at you when you have an user error on your machine. Thanks again for helping me out today Carla and Lisa. You guys are the best in customer service.
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November 2021 by Michele Nassen
I have been a sewer for a long time self taught.. my sewing machine wasn’t working right.I had a thought it was a simple fix and just needed a little help and kindness
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July 2021 by Tamara Evans
Friendly, helpful staff!
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April 2021 by Mary Rodgers Hoffmann
I have to say my experience working with KK Sew & Vac was one of the best. The knowledge they have was top of the scale. I purchased a Coronet and Villa frame, and I am so happy. The team came and set it up. Spot on! I could not have done it myself. If you are thinking about purchasing any type of machine, this is the place to go!!!
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April 2021 by Les Wichman
Can't say enough of KK's. Outstanding products and knowledge. The staff is so helpful.
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April 2021 by Judy Bodde
The staff is always friendly, knowledgeable and helpful. As a quilter and crafter, I would like more choices in fabric than is currently offered.
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January 2021 by michelle Rabenhorst
This was one of my most awesome business experiences, the people, customer service, and the deal they gave me on my large purchase met more than my expectations by far I would highly recommend
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November 2020 by Rosemary Monfils
Super nice employees. Great selection. Wonderful classes.
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February 2020 by Christine Weber
Awesome!! They fixed and cleaned my Ellisimo Gold the best it's ever been AND they were able to get me in on a day we were coming to Green Bay from the U.P., no extra trip! Best of any machine service I've had in 40 years of machine ownership!
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October 2019 by Paula Huelsbeck
This store has a great display of Baby Lock sewing, sergers, embroidery, and long arm machines along with beautiful fabric and notions. It also carries Riccar vacuums and bags and belts for almost every make vacuum. I am always greeted with a smile and a friendly hello by their knowledgeable, friendly and helpful staff. They have staff that are certified by Baby Lock in areas such as machine embroidery, sergers, and quilting! My questions have always been answered. The serve department services all brands of sewing machines and vacuums. Best of all it is owned by a local veteran!! Awesome store!!!
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October 2019 by Jill Van Daalwyk
Fast and friendly service! These ladies rock!