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June 2024 by Lisa Girmscheid
Rude. Probably shouldn't have an auto sales sign on your building and then scream at people when they stop to look at the cars on your lot.
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May 2024 by Robere Kujac
I was riding bicycle and looking at some of the car lots on Packard then I saw all these beautiful restored cars. There's a sign on the top of the building that clearly states "Used Cars" and a lit up open sign . So i stroll into the lot pushing my bike and say hello to the main the lot. so I see this beautiful old 60s Chevy and I start checking it out. moments later the guy comes back out and starts yelling at me to get out of his lot and that the vehicle is owned by a customer then some woman comes out as I'm leaving and starts yelling at me too saying she's going to call the cops on me.
If you're not selling cars take down your sign!!!!
Helluva way to run a biz...Chase off and threaten to call the cops on any potential customer.
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May 2024 by Nate Sheebs
Took my car there cuz it had a a shake in it and they took care of it when another shop couldn’t figure it out! Very happy with the outcome and wonderful group of people who work there.
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April 2024 by John North
Over the top experience for my old 66 caddy that most shops won't touch.
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December 2023 by Joseph Angeli
Best service in town
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August 2023 by Ceree King
Believe the reviews I’ve had quality mechanical work done on my cars here. The best restoration job was on my Cadillac, damn insurance company didn’t want to total out the car . Jim brought my baby back to life like it was never smacked. Lifetime customer ?
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September 2022 by Dawon Holley
JOSH & TODD THANKS FOR EVERYTHING
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September 2022 by Dion Bullock
Great place and staff
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September 2022 by Jeanette P.
When I went to visit my Sister in Cudahy, we were on the I-94 interstate and got into an accident. My right front fender and front of the car got the worst of it. Thank goodness no one was hurt. I called around and found Authentic Automotive and I'm so thankful I did. When they finished fixing my car it looked brand new. I also mentioned to them I wanted to get back home at a certain time so I could see my granddaughter before she went off to college. They made sure my car was done so I could do that. Everyone there was very caring, honest and true to their word. I was so lucky to find them. I would recommend them even if you would have to go a bit out of your way to get there. I don't think you could find any place better than Authentic Automotive.
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February 2022 by Patricia P.
Everyone at Authentic is just that - authentic, trustworthy and kind. It is truly a pleasure doing business with everyone at this small family shop. I feel lucky I found them and am sure you would, too!
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February 2022 by Bobbi Duellman
words can't even express how happy I was with their work and how greatful I am to them. I unfortunately had my car almost stolen 2 weeks before Christmas and I took it to their shop after I was referred there and they literally treat you like family. They took care of everything I needed and submitted it to my insurance and got the ball rolling. They ordered the parts I needed and when they came in I took my car in and had it back in 3 days, and did a beautiful job. I will be forever greatful for them turning a awful experience in to such a blessing.Service: Body & Trim
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February 2022 by Jose Luis Garcia
Having a problem with my truck handle was a nightmare for me...I meet Todd , very professional person give me the solution and fix the problem...Definitely I recommend this place for any body & trim or painting make my truck look amazing....thank you very muchService: Body & Trim
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October 2021 by Lou P.
I hate to report of my very disappointing experience with Authentic Auto. I have an older vintage 73 Dodge that had power window problems- in particular the driver side window failing to close and stuck open. Jim was friendly and assured me that both windows would be repaired and I left the car there confident I made the correct decision. The car needed to have window regulators ordered and considering the age of the car there were availability problems. Quite understandable if it weren't for the fact that most people want there car back within a reason amount of time. To me reasonable does not mean - not having the car for 3 + weeks for a window repair It is definitely reasonable to me to be unhappy to Jim's response to me when I asked for a time line that the car be ready? The response was in so many words "we will get to it when we can "-not acceptable to most people. Finally after I called his shop and said I've waited long enough and I will come over and get the car-then the car was done in a day later. The cost of repairing the windows was an unbelievable 880 dollars! To me this amounts to be A LOT of money 6+ hours of electrical troubleshooting I do not buy at all. While car electrical is different from equipment I worked on as a maintenance electrician the basic principles still apply. Power goes from the fuse box to the door window switch and from the switch to one plug to the window motor. Hard to believe it took 6+ hours regardless of the shape the overall wiring being in. What made matters worst was when I called to report the right side window did not work I was told it is time to get rid of the ####### power windows. I will agree that hand cranks are the way to go to me though that's beside the point . The car should of had no issues after spending an amount that would be reasonable for a new transmission or a new exhaust system. Paying close to $1000 on a half fast window repair is enough for me to never consider to go back or recommend to others
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September 2021 by Taylor Torino
Amazing 1 of 1
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September 2021 by Bob Glowacki
Great work. Good people to work with.
