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March 2024 by Todd Birkholz
Thanks!
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January 2024 by Kathy Edge
Whenever I have any questions or need help ordering my home heating gas my call is always answered in a professionally and the person's I have talked to are very Kind caring and Knowledgeable. I Highly Recommend Amerigas for anyone's fuel needs as their prices per gal.are also very Reasonable and Customer service is Great ! I also like the Easy to navigate the online ordering as well .
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March 2023 by Brian H
The staff at the Cuba City location is great. Not a huge fan of the corporate way it is ran but it is not the fault of the staff and employees there. They have always been timely and the service has been impeccable. I have been using them for years and recently did a new build which they were very helpful on.
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March 2023 by Francis Carlborg
Great and timely services
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March 2023 by Andrew Bangert
Since everything is outsourced we cannot make arrangements with the local guy like we used to.Can't understand a word that your outsourced company says.Guy would not fill smaller tank claiming he did not have connector.Charge us rental fees when we used to not have any.Charged us rental fees when we were close to fulfilling or gas requirement.Super long wait times on phone for some questions.Your company ducks and I can't wait to be done with them
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March 2022 by Russ Roske
I called, they delivered. No hassels!
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February 2022 by Silas Pepple
Amerigas billing and customer service is a nightmare. They will mess up your billing and you can't get anyone local. Customer service all routes to the Philippines not anyone in the USA. You can't talk to anyone who delivers the gas, manages the people who delivers the gas or checks your tanks.Calling it Ameri-gas is a joke.
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October 2021 by rowan johnson
After several attempts at contacting another vendor with no return call I tried Amerigas they answered got me in contact with my local rep and set me up in a matter of minutes the effort that was given to solve my issue shows the value that they place on every individual customer and their commitment to great customer service is more than a marketing scheme it’s how they truly do business thank you amerigas
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February 2021 by Beth Powell
If I could give a zero-I would!!We’ve been with this company for 20 years and now we’re looking for a new propane company! Called them last week to fill tank- they said they’d be out Wednesday-NO SHOW-called them-they said they’d come out Thursday-NO SHOW-called again and CS said she’s putting us on the emergency list and said they will be out tomorrow-NO SHOW!!!3 NO SHOWS!!! In the middle of winter!! We’re getting very low on fuel and they could careless!!
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January 2021 by Matthew Clendenen
Absolutely terrible service. Took over an hour on the phone to order my gas to be delivered. Cannot contact the company in Cuba City so you are re routed to corporate. Cannot get tanks filled for two weeks so we will be without gas. Awful.
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December 2020 by Tara S
Horrible customer service. When we terminated our service with them they sent us a random bill to pick up the tank. When we called to inquire about the bill we were never able to get a hold of anyone. Called numerous times and finally reached customer service only to find they were the emergency personnel and could not help us. Gave us a the exact same number as what we reached her at. We have sent countless emails with no response. And yet they keep sending the bill, but now with past due charges added on. Beyond frustrated!!
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October 2020 by nick meyer
Been a AmeriGas customer over 20 years....Been price gouged for the last 4 got a price on propane tank fill this morning...$2.01 per gallon!!!!Got a price from Premier $1.19!.....AMERI-GOUGE.....YOUR OUT!!!!!!
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June 2020 by Randy & Kathy Thor
Great customer service. Very courteous & professional service staff .
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December 2019 by Lisa Lawver
They are reliable. The tank gets topped up without our having to call or keep track, and we get receipts showing how much was delivered and how it affects our pre-paid balance.
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January 2019 by Judi Duggan
Kept sending us random bills for nothing when we hadn't been filled since April. We signed documents approving them to check our levels periodically, which left us with no gas on a Saturday morning, and when we called CS were told there's nothing they can do until Monday.
