July 2021 by Timothy Wendorf
Walgreens in Cross Plains is horrible. I went there with my daughter so she could pick up her prescription for her addiction that was called in by her doctor on Friday. We went on Saturday to pick it up. They could not find it and denied they had received it. My daughter had tried to get it switched to McFarland because Cross Plains had messed this up before several times . They were very unhelpful and we felt there was a prejudice involved. My daughter then called her doctor and he said it was sent to Walgreens Cross Plains on Friday and they should have it. They still claimed they didn’t. The doctor then resent it and low and behold. The pharmacist ( both of them ) then filled the prescription. This could have been avoided. My daughter said it wasn’t the first time this has happened at Walgreens Cross Plains She gave me several examples. I could go on. I witnessed this prejudice this time in person. It was sad and disgusting.