Niemann Ace Hardware is a welcoming local store that prioritizes excellent customer service and community support. Customers appreciate the friendly assistance from staff, who often go above and beyond, such as delivering large items like snowblowers. The store is well-organized, clean, and fully stocked, making it easy for shoppers to find what they need, including unique and hard-to-find parts. In addition to a wide variety of quality products, Niemann Ace Hardware offers affordable rental equipment, appealing to customers looking for options beyond purchasing. While some customers note that prices can be higher due to local business costs, the overall experience is positive, encouraging shoppers to support their local hardware store.
I was buying a glue gun and buying extra glue. They ran out of small glue sticks so I also bought a gun that used large glue sticks as well. The employee to me right to them.
September 2024
Nothing bad customer service related. I understand prices are inflated the past 4 years needing to pay they're employees and Columbus is definitely pricier to do business in than other areas. But the prices here are marked up $$$.
August 2024
Always willing to help. Great atmosphere. Great service.
