Napleton Ford Columbus in Columbus, WI, is a trusted Ford dealership known for its friendly service and helpful staff. Customers appreciate the knowledgeable team, especially those like Erin, Keenan, and David, who provide helpful advice and ensure a smooth experience. The dealership offers a wide selection of new Ford models and quality pre-owned vehicles, making it easy to find the right car. The service center is equipped with genuine OEM parts, and customers have praised the team for their seamless process when buying tires and maintaining their vehicles. Although some customers experienced issues with pricing updates and communication, the dealership responded positively and made efforts to address concerns, leading to improved reviews. Overall, Napleton Ford Columbus is recognized for its friendly and professional staff, competitive pricing, and reliable service, making it a good choice for both purchasing a vehicle and maintaining it.
I came in for a routine oil change and the service desk attendant Aaron showed me all my options and listened to me when I said whether I did or didnt need a service.
November 2025
Very helpful. Explained services and when I could schedule them to meet my plans
November 2025
The service at Napleton Ford in Columbus is great. Erin and Keenan are knowledgeable, helpful, and very nice to work with.
