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December 2023 by Dan Coleman
Wonderful place! Needed to find a facility for my brother quickly. Willowick had an opening, took him in and treated him like family from day one. Great staff from top to bottom that really care. If I have questions, the staff gets answers immediately. Amenities are perfect for my brother, who is a little younger but it's full of sports fans so he fit right in! Nice outdoor space, two large sitting rooms inside with TV's. Secure building with pass codes needed to enter and exit. And he loves the food as well! I sleep well knowing my brother is in a safe place and so well cared for.
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April 2023 by Taylor Beaudin
This place is wonderful! The staff is great with the residents.
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April 2023 by Erin Smerchek
Our family has been put thru the ringer this year to put it mildly. We were looking for memory care placement for grandma and in the process of looking for a facility, grandpa was diagnosed with terminal cancer. Willowick took them both in, allowing them to spend grandpa's final days together. No other facility in the area was willing, as he didn't 'need' memory care. 8 months later, they allowed my aunt to move in with grandma during her final days, allowing grandma to love on her daughter till the very end. 2 months later grandma died. In 10 months they have witnessed our family lose 3 family members. Not only that, they became part of our family. They loved on our family members as if they were their own. We would find them bedside, snuggled up with them for comfort, they sang, they danced, and they held hands. They made sure if we were not there, there was still love surrounding them. They sent us pictures and videos to reassure us when we were scared. They loved on us when we needed it too.I am sure I could find things to complain about, anyone can do that. However, I know that Willowick provided something that can't be measured, they provided love and compassion. Shanon, Dawn, Trevor, Anita, Alisha, and Kim were absolutely amazing with our family. They worked amazing with hospice and made sure needs were communicated quickly when needed. And after each love one passed, they showed the same amount of love and compassion until the funeral home arrived. That amount of caring is a true calling. You can not train someone to love and care deeply for residents, it is a gift. I am truly thankful that in the midst of all of our losses, they were there to buoy us up as well.
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October 2022 by Michael Johnson
Watch out. Although the staff was good to my my Aunt and Uncle, the owner has refused to refund ANY of our $5,000 deposit. They past away over 18 months ago. I have the WI Dept of Health Services investigation report to prove that Willowick is in violation and has been cited..... Greed is ugly.
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October 2020 by TRICIA HARRIS
High turnover of Care givers, poor communication with staff, low moral of residents/staff. Only thing consistently good are meals. Sincere caring / care givers rare. And personal property taken from residence room by staff.
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October 2019 by Michael Carlson
Peacefully set in Clinton, WI...this assisted living community harbors a feeling of home that cannot be fabricated, only authenticated through a caring staff and involved, local owners. The place is gorgeous inside and out. Highly recommend.
