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“We worked with Ryan for two different house loans. He was great and went above and beyond what other company's I had worked with before by far. Andrew help me open my checking account and resolved a debt card issue I have quicky and without issue! Also the new renovation looks great!”
“Jacob Bauer & the SFB team are terrific to work with. Jacob was very responsive, flexible and driven to help us with our new business's SBA loan, as well as all our business banking needs. Having worked in the banking industry myself in the past, I am beyond happy with the service Jacob & the SFB team has provided us! I have nothing but great things to say about SFB and highly recommend them for your business banking!”
“I never leave reviews, but I have to say that Jodi Price is amazing to work with! She was able to help me get my first car loan at 18 years old, and everything went smoothly. Highly recommend Westconsin, 10/10!”
“I’ve been going to WESTconsin since I was 17 years old, and they have been absolutely AMAZING through every stage, and change, of my life! They helped “get the ball rolling” on my credit score at a very young age, which allowed me to quickly advance in my adult years. They’ve assisted me with nearly every service they offer, and have always been very understanding, kind, and considerate — all staff at EVERY location I’ve visited. They truly care about their members, and won’t hesitate to follow-up with you, schedule an appointment with you, and “advise” you on your finances.Unlike many other financial institutions, WESTconsin is very timely and attentive with their service(s). If you NEED something done quickly, they will do the absolute most to ensure that it is done, or finalized, the same day. I’ve never been left wondering when my card(s) will arrive, when my documents will be submitted, etc.I hope WESTconsin continues to grow and expand, as I will ALWAYS choose them first. Their locations are all on the WEST side of the state (which makes complete sense in regard to the name), but I do hope that they open a central/eastern location someday. I’d love to be able to stop in-person more often!”
“I just wanna point out that you're landscaping and your weed control looks absolutely amazing. The building in EAU CLAIRE. Whoever did it did an amazing job. What a big difference.”
“I have been a member for decades and have never had a bad experience. The staff is outgoing and friendly, and incredibly helpful, especially when I have a "senior moment " with technology!”
“Excellent experience contacting RCU customer support. The representive was very professional and sounded very engaged in my conversation and ultimately helped me to resolve my issues. Definitely would recommend to my peers. Thank you for the great experience!”
“Highly encourage anyone to do business with these folks. You would have to search for a long time to find a banker like Cole Paulson. Customers needs are put first and communication is excellent!”
“Mostly I just love the tellers they employ. They know me and my whole family, greet us by name and my kids love to "visit" all the tellers (and get candy). They work hard to keep you happy and go above and beyond for each customer.”
“Very very friendly staff. I really can't find anything I can complain about regarding this branch. Clean, helpful, they even have cookies from time to time. Oh yes, one thing they need to install is public restrooms. Other than that I love the place !”
“I decided to refinance my mortgage through Northwestern Bank because of their great rates. I didn't even have any accounts through them at the time. Jane Johnson was amazing throughout the process! She responded to my emails very promptly, and was always happy to answer questions. Everything was so easy and the customer service was so great that it put my other bank to shame.”
“I love coming here! Every time I go, whether I'm using the drive thru or in person, I'm treated very nicely and the employees are always happy to help me, and explain things in an easy to understand way. Best bank in town.”
“On Wednesday of this week, I visited the Altoona Branch of RCU because of a payment problem with another bank. I had tried to solve the problem with the other bank myself, to no avail. I met Julie who is a Member Acct. Rep. 1and she, along with Jen, who is a Member Acct. Rep 3 were able to fix the problem quickly. Their friendly service was very professional. They are just two examples of the type of service representatives at RCU that have encouraged me to remain with RCU for all our banking needs.”
“I have been with Royal Credit Union for quite a few years now since I lived in Eau Claire and they are by far the best Credit Union Bank you name it out there! They have always been extremely helpful. Thank you”
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“Amazing staff!!! PJ and Lori helped me so much with deciding I wanted to switch to this bank. So kind and helpful, the both of them!! Great service and great bank!”