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June 2024 by Chloe Ertl
Dr. Vandertop and his team of techs are great! They took care of my cat and effectively diagnosed her paw problem. They educated me on her treatment, discussed long-term care, and was there for me when I had more questions. They did not shame me, and make me cry about my cat like another vet office did when explaining how the testing will work.
Prices are reasonable, and I appreciated the separate waiting area for cats.
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June 2024 by Melinda H
I am a local musher and Chippewa Vet oversees all the medical needs of my entire kennel. It took me many veterinary clinics to find one that is willing to be in support of, educate, and guide me with the management and welfare of my kennel. They have been there through some of my biggest tragedies and happiest achievements. I am most grateful for this clinic and its entire professional staff. My kennel and I give them 44 paws and 6 thumbs up.
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May 2024 by Kathleen Walton
Chippewa Veterinary Clinic has been the Veterinarians for all my fur babies for years. I trust them with tge care of my pets from yearly check ups, emergencies, and Perscriptions when needed. The entire team from the vets, vet techs, and front desk are always professional and helpful. I highly recommend them for your veterinarian needs ?
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April 2024 by Danny Meyer
Friendly service. My animals love the staff
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April 2024 by sarah mccomber
I absolutely love this clinic for my pets! Everyone is always so nice. You took such great care of my Tobi, who passed away recently. You even sent a condolence card. You truly understand that our pets are our family. Thank you!
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March 2024 by Mindy Wozniak
I am deeply dissatisfied with the veterinary services provided by Dr. Vandertop and the facility. I have been bringing my elderly dog to this clinic for about two years now (we relocated from MN) expecting them to have my back in case of an emergency, considering his age of around 16 years. However, my recent experience has been disappointing.
On Monday night, I had an emergency with my dog and took him to urgent care. They assessed his condition and assured me that he would be fine to wait until morning for a regular appointment to save on costs. However, when I called the Chippewa Valley Vet clinic first thing in the morning, they informed me that they couldn't accommodate me until the following day. I was shocked and frustrated. Given his age, there is a significant risk that his symptoms could deteriorate rapidly, leaving him with a decreased chance of recovery. Shouldn't they have reserved open slots for regular clients? It seems that this clinic does not prioritize their existing clients' needs.
To make matters worse, the vet tech I spoke to was somewhat rude and dismissive. (I believe her name was Claire) When I expressed my concerns, she simply stated, "Well, we are not an emergency clinic." This response was not only unprofessional but also demonstrated a lack of empathy. In my previous experience working at a vet clinic, we always made sure to accommodate our current clients, especially if their pets had recently visited an emergency room. We would even have some clients drop off their pets so we could work them in-between appointments. Or we would move around the scheduling to make it work.
I am utterly disgusted by this experience. I strongly advise against wasting your money at this clinic, as they will treat you like a new customer and disregard your loyalty. It has been a complete waste of my time, and most importantly, my dog did not receive the proper care he deserves.
After staying up all evening worried sick on Monday night, spending a significant amount at urgent care, and after being turned away from my normal vet Tuesday morning, I dedicated half of my morning to calling other clinics in an attempt to get my dog seen elsewhere. It was disheartening to discover that this clinic showed absolutely no concern or willingness to help.
I was able to secure an appointment at another clinic on Tuesday afternoon. Despite not being their client, they kindly accommodated me and understood the situation.
Again, Given his age, there is a significant risk that his symptoms could deteriorate rapidly, leaving him with a decreased chance of recovery. It's incredibly disheartening to think that my vet would refuse to help when I needed them the most. As this is the first time my dog has really gone downhill like this. ? Nor did the clinic bother to call and follow up to see how he was doing. I have made the decision that I will never return to this clinic again.
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February 2024 by mark hanke
very helpful and good service
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December 2023 by J N
DO NOT GO HERE
We had an elderly dog who sounded like she had a nasal blockage. Took her in multiple times. All 3 docs kept pushing and insisting that she needed all her teeth removed. I expressed my concerns about an elderly dog being sedated. We were told it would be fine.
A couple hours after we dropped her off they called us in a panic and said she almost died during x-rays and we need to come get her.
Her x-rays were perfect blood work was perfect.
36 hours later dead dog.
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December 2023 by Jessica Nelson
DO NOT GO HEREWe had an elderly dog who sounded like she had a nasal blockage. Took her in multiple times. All 3 docs kept pushing and insisting that she needed all her teeth removed. I expressed my concerns about an elderly dog being sedated. We were told it would be fine.A couple hours after we dropped her off they called us in a panic and said she almost died during x-rays and we need to come get her.Her x-rays were perfect blood work was perfect.36 hours later dead dog.
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December 2023 by Linda Ness
Very knowledgeable, great with your pet and friendly to the human family! ?
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November 2023 by FAFO
Dr. Emily is the best!!!! She treats Arie and I like family. They are a one stop shop. They have every kind of medicinal item your pet would need along with the ultimate in veterinarian care!!!
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November 2023 by Dan Weideman
All of my animals have received great care here
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October 2023 by Theresa Pawlicki
Nice knows
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October 2023 by Lori Brabec
Love them! Highly recommend them!!!
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October 2023 by Rick Sande
Good place to go
