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August 2024 by Harlz 900
I traveled from a couple hours away to visit this dealership about a used vehicle and they made sure the vehicle was parked up front and ready for me to look at soon as I arrived and made the entire buying experience go smoothly
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August 2024 by Caitlyn Kalisik
MIXED REVIEW & a lesson learned. May 11, 2024: I purchased this beautiful Jeep Wrangler for Vande Hey. For background, I live in Indiana and found this vehicle on Auto Trader. I paid $38,996 and this was my first time purchasing a vehicle in cash.
The Good: Listed on Auto Trader, painless purchasing process, quality vehicle, easy going salesman (Thanks John).
The Bad: No Military/Veteran discounts, forgot to reassign the title to me, forgot to provide me with the lien release. AC already broken.
The Ugly: When I went to register the Jeep with the BMV (Indiana’s DMV for my Wisconsin people), they said I needed the lien release and title reassignment form since the title hadn’t been filled out on the back. I called the dealer and dealt with a few people over a few days and ultimately was provided a new 30-day temp tag and they emailed the lien release but said the title was fine. Went back to the BMV, they showed me the reason I needed a dealer reassignment form because the dealer didn’t fill out the title. I had to call back and re-explain this issue. Thank GOD I got connected with Ms. Helen Bonner because she took the time with me and was able to identify the issue. She got me another temp tag, and sent me a FedEx envelope to send my title back to be signed. It is August 18 and I’m officially registered in Indiana.
If you use this dealer, just be more thorough than I was to avoid getting the run around in finding a solution. I had a mostly good experience but this mistake caused a lot of stress and additional expenses when having to register my vehicle late and taking work off to deal with it. And shout out to Helen- your kindness and effort saved my sanity (and this review). She was the only one to apologize for such a huge mistake that she didn’t even make.
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August 2024 by John Regan
2019 Rams are junk and they know it and will do nothing about it. Because Chrysler matches a cast manifold with an aluminum head the exhaust manifold bolts snap off. This is happening to all Rams with the 5.7 Hemi's at about 100,000 miles just after the warranty expires. Do not buy 1 of these vehicles and if you already own one sell it quick
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August 2024 by Al Fleisner
Nice people to work with.
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August 2024 by Beth Rommel
If your looking to purchase a car this is the place to go great friendly service my husband bought his car here he worked with Ted and Adam super nice guys made the purchase of his car go very smoothly we are so happy will definitely go back there for our next car
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August 2024 by Ryan Owen
Needed a new vehicle for my wife, and Ted was the man! He answered our questions, and was great conversation while we waited for finance to bring us in for paperwork. Experience was as fast as could be expected when buying a car, and super warm and friendly. We’re loving the new ride. Thanks Ted!
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July 2024 by Gene Radder
Your service writers are very helpful and great to work with.
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July 2024 by Scott Andrews
The employees were very cordial and friendly. They went out of their way to satisfy your requests.
The sale and all processes went very smoothly. The sales person Reg Campsall was wonderful to work with. I will definitely turn to this organization for another vehicle.
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July 2024 by John Amond
Cody was a great resource to help facilitate the purchase of my new to me truck. Thanks!
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July 2024 by tammy plate
Everything from start to finish went smoothly, Jerry was great with communicating with us and getting us the information we asked.
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July 2024 by Megan Fibiger
Have gotten my oil changed here a number of times which has been fine. When I initially call to schedule an appointment, however, the person I’m speaking to is almost always crabby sounding and short. Not a fan of that.
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June 2024 by jodi oosterhouse
Recently purchased a new Ram from Vande Hey Brantmeier. We wre very happy with the salesman Theodore that we dealt with. Never felt rushed when we went to look and test drive the truck. He was very helpful and answered all of our questions. He made the purchasing process smooth.
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May 2024 by Jason Thompson
Experience was flawless! Thanks guys!
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May 2024 by Chris Hilton
Excellent service got me in and out in on time.
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May 2024 by Duane Johnson
Thanks for great experience buying our new jeep John Thanks for everything you did and everyone involved we loved our new Jeep take care and again Thanks for everything John Martin
