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February 2024 by Michelle Miron
I had planned to write a review on my experience today at the Cedarburg Walgreens, however, I can see by reading the prior reviews that management has simply ignored any and all feedback. No attempt has been made to change the customer service. The CVS employees next door are always more than happy to help and always greet you with a smile … not disrespectful comments and a snarl.
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January 2024 by taylor decker
rude employees and management is rude to staff. disgusting of them.
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September 2023 by Jennifer Johnson
Always check your receipt! They always have something priced wrong. The manager, I think her name is Brittany, has got to have the worst customer service, she is rude, condescending, and not very bright. Today she was standing in photo with two other workers being loud, screaming and laughing while watching a game on a phone…. A line is forming and they are gathered doing nothing. No wonder prices are always off. I’ve seen her interact with other customers and you can just tell by how she speaks she should NOT be dealing with the public! Walgreens has definitely gone down hill!
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September 2023 by Tianah Smith
If I could do a negative amount of stars I would. I worked for a Walgreens in the pharmacy for a little over 2 years during covid. Never did I ever not put on a smile and work through all the struggles we went through. It’s called customer service but this Walgreens the pharmacy and as a store in all is the absolute worst. The attitudes, disrespect, and unprofessionalism in the employees as well as the management is unacceptable. Just have had to many terrible experiences to where I will not come here ever again I’m transferring all my family and my prescriptions asap!
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July 2023 by Geno Bambino
Ran in to the Walgreens in Cedarburg, WI in between my child’s practice. No one at the front of store to check out customers. After waiting for a few minutes, I very politely tried attention of two employees in one of the isles in the back. In response I didn’t get an I’m sorry and someone is coming, but instead got a very rude toned respond that someone will be there soon. Coincidentally, I needed some things that this Walgreens didn’t have, and I stopped at CVS next door to get it. Completely different experience, with welcoming and smiling employees. I get everyone is short staffed, but consumers still have choices and shouldn’t be treated like they are not wanted in the store.
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February 2023 by jose hernandaz
Amazing pharmacy staff. Lots of rude customers from time to time but the staff are very helpful as long as you are competent and understand that it is a pharmacy and not a fast food place. Great people!
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February 2023 by Isabella Crowley
we got the cops called on us for supposedly throwing stuff and hitting the manager? we were just bing chilling.
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December 2022 by Mel (Bunny)
Rude Pharmacy department. The cashiers at the front of the store are wonderful but cannot say the same for the pharmacy department. One particular pharmacy staff acted in a classist and obnoxious manner toward me in an attempt to humiliate me for being a poor disabled customer. Will not ever, ever return. Will take my RX’s to CVS or Meijer from now on!
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December 2022 by Michelle Centofanti
This is the worst pharmacy in Cedarburg. Their Grafton pharmacy is closed due to pharmacist staffing and they refused to refill my prescription because it was a partial fill in Grafton because THEY did not have enough. I wasn't trying to refill from a competitor. Never again.
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December 2022 by Steve lenski
Terrible pharmacy service. On phone on hold for 40mins. Had to call other area of store to get a hold of a Person. Who ended up being the one who helped me in pharmacy after 45 mins of waiting. No help the day prior from worker on finding another Walgreens with an antibiotic in stock, just said I need to figure it out. Then fine, will figure it out outside the Walgreens business. Definitely looking into other pharmacies to go to. Whether it be cvs or hospitals, just no help at the Walgreens location.
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September 2022 by Grayson 3
I got kicked out for trying to buy a candy bar at 10 o clock… they said “you cant stay under the aunning when it’s thunder storming… we go back the next day… say good morning and the manager says “ no” in a angry voice. Then 2 weeks later we walk in and they call the cops on us for buying baseball cards.
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September 2022 by GRIFTIER
Hello I am a frequent customer of the wall greens in Cedarburg Wisconsin they have an employee named Melissa she has been really rude and has called me racial slurs and she would not let my buy my medical prescription. I would like to inform you to not be nice to this women she is very disrespectful.
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September 2022 by Lil_Tecca
Hello I am a frequent customer of Walgreens in cedarburg Wisconsin the called the cops on us with no warning just for buying water balloons she hates kids and is very disrespectful
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July 2022 by Stephanie Semerda
Pharmacy was closed prior to posted hours. Windows were all closed despite employees still being in back. Was supposed to be open until 7:00 and was closed at 6:55. I waiting for my prescription since Friday to be filled. Was unable to get filled until Tuesday due to the medication being out of stock and then the pharmacy closed early. Was informed by other staff that the “pharmacy does it’s own thing” and that I was out of luck.Previous issues with this pharmacy stocking my regular medication and trying to fill a medication when I was extremely sick in March. I went through the drive through and was told they did not have one medication and then when I asked for assistance to look up where the medication could be filled based on what was stocked I was told “you need to do this on your own.” Called the pharmacy in Mequon and they assisted me over the phone to locate it at another Walgreens. I don’t know why the Cedarburg location could not assist. Poor customer service.
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June 2022 by Mrs Snowman
My husband and I came in for COVID boosters. The pharmacy tech was rude - did not say hello and gave one word answers when I tried to ask questions. Even though I filled out all the paperwork online, they had me do it again. The Pharmacist who gave the shot did not confirm what shot we were getting and all he said to us was "ok, you're done."I had to ask about the shot information as he was not helpful at all. I had a wonderful experience for my other shots which I received at Pick N Save in Grafton and in Menomonee Falls. From the online registration to the kind techs, and helpful Pharmacist, Pick N Save is the way to go. I only came to Walgreens as the timing of availability worked out. I WILL NOT come back to Walgreens. I deserve to be treated better than I received today at Cedarburg Walgreens.