“I have always been surprised by what I have been able to find here. Definitely a above average hometown hardware store. Nearly always my first stop before going out of town. The one young gentleman that works here is extremely knowledgeable. (wish I could remember his name) His keys he makes are always spot on as well. I also like raiding their closeout/sales carts. Can almost always find a useful treasure or two. True Value also runs some killer sales at times, sometimes items are 50% or more compared to even online vendors (including Amazon) Always worth checking your weekly flyer for these.”
“Ace hardware always has the feel of the hardware stores of old, the shelves packed with useful tools, fasteners, chainsaws... pretty much every guy's dream. I stopped by this particular store to buy an 8 lb wood handle splitting maul with which I planed to reduce a pile of assorted hardwood. I found the implement I was searching for in their neatly organized wood chopping implement section. The maul worked beautifully. I was about 1.5 hours into the wood pile when I swung at a log, the head stuck, and the handle split lengthwise with a popping sound. I had not over-struck and hit the handle. The wood of the handle showed no blemishes. It was unwarranted and unexpected. I took it back to store and showed it to a knowledgeable gentleman and explained the situation. He glanced over it, noting that it had not been abused or misused in the two days since I made my purchase, and said that they would warranty it for me. I don't know if it is their policy to warranty stuff, but they did anyway. Chalked it up as a manufacturing defect. They were nice and professional and generous about it all.”
“Definitely worth your time to stop in and check it out. Great variety of products. Fair to generous pricing across the board with only a few things overpriced. Very friendly people working there. I'll be back.”