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July 2024 by Megan Durham
Took my dog in 4 times for an ear infection that never got better that had him in severe pain for months. After 4th time They did an intolerance test to see if it was something he was allergic to etc. they never called me with results, I called 3 times to find out results, and still never got the results of test. Spent a few hundred dollars for his ear to never got better. Took him a to another vet 1 time and within a few days he was better. Maybe she’s good with her regular patients but as a new patient I didn’t feel she cared about my dog, and didn’t appreciate her laughing at him when he was in pain from his ear hurting. Personally to me it just seemed like the vet was all over the place and money hungry.
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June 2024 by Moist Gutter
$80 for a 30 second talk.
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October 2023 by Patrick Martin
Very personable group!
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October 2023 by Tim McGeorge
Best Veterinarian and Staff ever!!
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October 2023 by Donna Lepianka
This Dr. is down to earth and completely honest! Love it!
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September 2023 by Alexandra Buhler
I will NEVER recommend anyone to this vet! We loved this clinic at first, the vet seemed so caring and the staff was great. All of a sudden it seemed like money had become the motive at this place and true caring for your pets is not the name of the game. Where do I begin???A few months ago, we brought our bulldog in for an exam because he had started to "cough". The vet barely did any type of exam on him at all. We were told her dog was doing the same and it's just allergies, just to try benadryl. A week or so later, our bulldog was getting worse, so we brought him back. We were basically told to keep up with the benadryl and if he wasn't better after her 10 day vacation to Italy, then we could do a chest xray! Within a day, he got worse so we took him to another vet, where the new vet did a very extensive exam and xrays immediately. Long story short, our dog passed away a couple weeks later due to lung cancer... had we found it sooner then maybe we could have taken him to an oncologist and helped him from suffering.We also took our cat to Caledonia clinic, within the same time frame of us taking our bulldog there. We were having our cat checked for his glucose levels to see if he was diabetic still. She did a quick blood sample. Told me he's not diabetic anymore and could be put on the regular cat food with our other cats. (After being on a very specific diet for 2 years) He is now extremely sick! Our new vet has done a very thorough exam and testing on him now as well... his diabetes is back in full force, worse than it has ever been and he is now extremely sick. We are currently treating him for diabetes and possible kidney failure. I was also charged $70 for an exam at Caledonia, there had been absolutely no exam performed at all, because he needed to remain an "active" patient..Another dog of ours recently ran out of his medication but is extremely old and relies on his medications. I contacted Caledonia to see if a refill could be done until we could get him to our new vet. Caledonia refilled his prescription for 2 weeks and told me she would watch for the chewy prescription to come through so it could be filled.... well, still no medications have been sent from chewy, so I called Caledonia again. Come to find out, the vet declined the medication because he needs to have his yearly check up. Why not call me to tell me this?? Why let him run out of medication when she knows he NEEDS it?? Why not tell me that he needs his annual exam when I talked to her the first time about his medication?? My husband and I were told by our new vet that the Caledonia clinic should be able to fax them over a written prescription so that they could fill our dogs medication before his appointment in 2 weeks. When I contacted Caledonia, I was told they don't write paper prescriptions? And there would be no way for me to get the script over to the new location. I have gotten written scripts in the past. Since being told that, my husband and I have both called multiple times and left voicemails just asking for a return call to clarify why we cannot get a script over to the new vet. We have gotten NO RETURN CALLS of any sort, we've also been hung up on when trying to call. So very unprofessional!!I'm disgusted with this clinic and how it is ran! But mostly I'm disgusted by the lack of care for our pets! I also know several other family members and friends who have had similar experiences as us, as well as, had Caledonia overdose a family members dog.
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September 2023 by Jamey Strempler
Dr. Minnis is amazing and so compassionate and genuinely concerned about our pets. I love that she will try different things to help our pets. Thank you.
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August 2023 by Karla Nelson
Vet is good but hard to get appointments in a hurry for sick dogs
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June 2023 by Kristal
Nice facilities and friendly staff. They really take great care of your furry family members. Our dog loves going to the vet and getting all the love from the staff.
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April 2023 by A G Rosales
The place is a bit hard to find but its super welcoming and the staff os is just a joy to have around your pets. It was the first time being at the vet but it was no stress at all for me or my pet. They explained everything carefully and clearly. They are just the sweetest people to have around your pets, I highly recommend and trust them.
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April 2023 by J D
If I could give negative stars I would.Dr. Minnis is one of the rudest, most unprofessional, people I have ever met. Her lack of compassion and "do right attitude" is sickeningShe misdiagnosed my dog. Said he had arthritis when in fact it was cancer. We asked multiple times for imaging to which we were told by staff , that their xray machine was outdated and took poor quality images. We wound up having to take our dog to the urgent care and found out it wasn't arthritis it was in fact cancer and Dr. Minnis had him suffering in pain, as she had him on mrds that didn't work. The urgent care added a stronger med. We then followed up with Dr minnis' clinic and were met with a fill in vet named Dr mitchell. He gave our dog prednisone and carpofen which are NEVER to be given together. 2 er visits later and we had to put our sweet boy down because he had internal bleeding due to the negligence of the vet and the clinic. We followed up with Dr Minnis and she gave a poor sad story of how bad she felt. She said all vets know not to give those tigtehr and that she was willing to refund us for bills just tell her what they were. We added everything together and dropped it off at her clinic. She didn't follow up so we did. I emailed her. I was professional but also wanted her to know how upset we were. She emailed me back an extremely unprofessional email and pushed all Balmer on the other vet. She refused to refund us the almost $3000 we had spent (not including bills at her clinic). She was mad that we HONESTLY reviewed her comoany and staff on her fb page. She accused us of slander. Which is falsely stating an interaction with a person or business. Which is not what we did. She stated she talked to her insurance comoany and they stated she isn't liable. She said Dr Mitchell's insurance would b3 calling us and they have yet to. We responded asking for both insurance companies contact information. She still hasn't responded.Steer clear of this place. She is all about the money and don't care fiof her staff kills your animal.We have further steps we can take.She also blocked me from her business page on fb because she was upset that I left an HONEST review.If you want to see my full story of our sweet Diesel, check out their fb page and see our review.They are liable and responsible for anything that happens under their roof. We were professional and courteous and just wanted to be refunded dso we could move on.Apparently she wants us to suffer more. As if her and clinic haven't done enough.
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April 2023 by Sar Ras
Dr. Minnis and the staff were great. They helped us through a difficult case in a friendly, efficient, economical manner.
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April 2023 by J D.
If I could give negative stars I would. Dr. Minnis is one of the rudest, most unprofessional, people I have ever met. Her lack of compassion and "do right attitude" is sickening She misdiagnosed my dog. Said he had arthritis when in fact it was cancer. We asked multiple times for imaging to which we were told by staff , that their xray machine was outdated and took poor quality images. We wound up having to take our dog to the urgent care and found out it wasn't arthritis it was in fact cancer and Dr. Minnis had him suffering in pain, as she had him on mrds that didn't work. The urgent care added a stronger med. We then followed up with Dr minnis' clinic and were met with a fill in vet named Dr mitchell. He gave our dog prednisone and carpofen which are NEVER to be given together. 2 er visits later and we had to put our sweet boy down because he had internal bleeding due to the negligence of the vet and the clinic. We followed up with Dr Minnis and she gave a poor sad story of how bad she felt. She said all vets know not to give those tigtehr and that she was willing to refund us for bills just tell her what they were. We added everything together and dropped it off at her clinic. She didn't follow up so we did. I emailed her. I was professional but also wanted her to know how upset we were. She emailed me back an extremely unprofessional email and pushed all Balmer on the other vet. She refused to refund us the almost $3000 we had spent (not including bills at her clinic). She was mad that we HONESTLY reviewed her comoany and staff on her fb page. She accused us of slander. Which is falsely stating an interaction with a person or business. Which is not what we did. She stated she talked to her insurance comoany and they stated she isn't liable. She said Dr Mitchell's insurance would b3 calling us and they have yet to. We responded asking for both insurance companies contact information. She still hasn't responded. Steer clear of this place. She is all about the money and don't care fiof her staff kills your animal. We have further steps we can take. She also blocked me from her business page on fb because she got mad at us for sharing our HONEST experience. We will never stop sharing Diesels story. BECAUSE HE DIDNT DESERVE THIS.
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March 2023 by Glenn Gralak
Staff was awesome, the prices very reasonable, I think I'm going to make them my permanent vet
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February 2023 by Mike H.
Noticed our dog's breath becoming progressively worse last year. She is nearly 9 years old and I suspected part of the problem could be tooth decay. Took her in for her shots,and the examining Vet suggested she have her teeth cleaned. Did an excellent job!....picked her up a few hours after dropping her. She was a little groggy, but quickly snapped out of it. Her teeth are pearly white and most remarkable to me is that her breath has no unpleasant odor! They did a great job! It's not inexpensive to have your dog's teeth cleaned. Our dog is part of our family. Our intention was to keep her healthier for longer. I believe this was an important step.
