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June 2024 by Greg M
Terrible customer service. Extremely rude and I was treated absolutely awful. Robert who is the supervisor at this branch refused to do anything to help me and also treated me with disdain. Go to any other branch or UPS or FedEx.
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May 2024 by Luke Yanny
Recently had my mailbox hit by the postal worker. The delivery driver did the right thing and left a note saying they hit it and to call their office to get it repaired.
I called and when the worker, “Brian”, told me this was my fault. I asked how hitting a stationary object with a federal vehicle is my fault and he said it was cause my mailbox was old.
I asked if I should get law enforcement involved to get this resolved. He said go ahead and hung up. I called the police and I have an open damage claim on them.
I’m at a complete loss for words. This individual should be fired.
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May 2024 by Edward E
Always helpful and great all around service
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April 2024 by Angela Marek
horrible customer service.
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February 2024 by Holly
I stopped in this past weekend to mail a package to some family abroad. It had been a while since I had sent a package out of the country, I forgot which paperwork needed to be filled out. The girls at the counter were friendly and helpful, and even had me get a different box that saved me about $20! They went above and beyond and I am so grateful for their assistance. Thank you!
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January 2024 by mliebchen1
So far everything is good for me
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December 2023 by Claudia G.
I was at this USPS branch in Brookfield yesterday and I was really impressed. I brought them a very big mailing project (we couldn't get the labels to print at the office due to a software issue) and they handled it with speed, grace and professionalism.I was there over 2 hours and witnessed how each team member at the branch interacted with the customers. To a person, they were friendly and efficient, despite the non-stop line of people, each with a slightly different question or request.Special shout out to Danielle and Steve for processing my piles of packages. I really appreciated their patience and understanding. Thank you!!!
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December 2023 by Viborg
Staff fairly friendly. I've been going there for many years.
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December 2023 by Lindsay Leslie
Great customer service and friendly staff.
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September 2023 by Brent Franke
Just dropped off packages to mail
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June 2023 by Wei Gao
I went to the post office around 5:30pm today, a Monday, but it was already closed, even though the closing time on its website and door saying 6:30pm. There is no notice or any warnings. Very strange and disappointing.
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October 2022 by Andie Trzes
I got to the post office at 2:59 on a Saturday after sprinting to get a packaged shipped after a busy day. I was in a hurry to get it done since they are closed on Sunday. When I got there I went to open the door which was not locked, but a lady was holding it closed. She said “ope were closed” and I told her that it was 2:59. She checked her watch and said it was 3:00. I didn’t have my phone on me, but when I left the car it was 2:58. She was so rude and I asked her if she could she let me in and she refused. She could tell I was in distress, but continued to be rude and unhelpful. Get better, more helpful staff.
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September 2022 by Kayla B.
Great service! Fast and friendly. I really appreciate how kind the ladies working there are.
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September 2022 by Ted Jordan
Service is pretty good. Depends on who you get but mostly nice
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August 2022 by M K
If there was a negative star option, I would have given them that. My 12 year old was shipping a charity box and the shipping label was not sticking properly on the box. They sent her back saying that they will not use their tape to seal it because it’s not free and she needs to do it herself. The guy on the counter wasn’t helpful when I went in and said the same to me even after I told him that I don’t have any tape with me and I didn’t bring any wallet with me to buy a new tape. Poor customer service and shameless staff. Just because the box already had a label and ur not making any money out of us doesn’t mean that you will treat those customers bad. Will never go again. Always a disappointment!!!Pathetic service and staff!
