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July 2024 by Jorge Moreno
It is very organized, very nice store, with good prices and real opportunities
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July 2024 by Angela D
The store was so well stocked and organized!!! This was a nice change.
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July 2024 by Stella Keehan
They're a tad bit overpriced, but they have some really good gifts for holidays and well, appreciation days like Father's day and mother's dag
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June 2024 by Nica V.
Has some great Korean skincare finds- their skincare is locked up in a glass case (no other TJ Max’s I’ve been to in the county does this)- but otherwise it wasn’t too bad to get my favorite products when I called an associate.
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May 2024 by Kriscia Zelaya
I wish a zero star review was an option. I got a comforter as a gift from my mom on 3/29/24 and didn't like it so I tried returning it today 4/4/24 (within less than a week of purchase). I get in line and a younger cashier starts helping me, and asked what was wrong with the item, I said I just didn't like the fabric. The cashier next to her jumps in and immediately says "there's a stain on it IT LOOKS LIKE BLOOD WE CAN'T RETURN IT". I was shocked by the accusation, but also the fact of what she was accusing the "stain" to be. I told her it wasn't blood, but it was raining outside and my dogs were in the car they must have stepped on it. Mind you, the "stain" was on the protector the comforter came in, not the actual comforter. I couldn't understand why she was being so unhelpful and why she got so aggravated as if the item being returned was coming out of her own paycheck. So I told her I would go somewhere else and return it and she said she would "email" all the other stores so they wouldn't accept it. I went to another location and successfully returned the item, no questions asked. I called back the Brookfield location to let the manager know of how I had been treated and that she should let her employee know my return was okay.
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February 2024 by danielle steel
Annette in jewelry is very rude and unpleasant. She should be released from her position for poor guest experiences. She was rude last time and even worse today. When I asked her name at the register the cashier did not seem surprised and the guest next to me mentioned she was rude to her as well. Please do something about her poor customer service. It is a great store otherwise and everyone else is always so friendly there. Annette does not fit in there!! I'm sure shes probably mean to her coworkers too. What a shame. When she is gone it is 5 stars for sure!!
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February 2024 by Dolores S.
Waited in line for over 20 minutes to return an item. I found a hole in the item. I purchased it well within three weeks of the 30 day return. Explained it was on one of the 2 receipts. However I didn't have the tags any longer because I planned on keeping the item until I found a hole in it. They told me the item wasn't on the receipt which I know for absolute certainty that it was. I also had purchased it on the TJ Maxx credit card and they said they couldn't look it up that way. I spent over $600 on these two receipts and they said no they couldn't find it. I explained it has been two years since I shopped here and I know for a fact it is on one of these two receipts they again said no it wasn't on there. I asked her to look again and she said she wouldn't. Went to the manager asking him to look again and he said no. After explaining there is a hole in the item. He said he could look again but I need to wait until the line dies down after I already waited in line for 20 minutes. The line wasn't going to die down any time soon so I gave up. The only advice I provide is make sure you really scrutinize clothes you buy from here. Make sure you know what tag goes with what item. I purchased a bunch of clothes. It doesn't matter They won't back their product's even if the item has a hole in it.
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February 2024 by Sandi Landowski
They have a large variety of Easter items from decor to blankets. Not so much for Valentine's or St. Patrick's Day.
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February 2024 by Denny Rego
ALWAYS GREAT
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February 2024 by Amy
Well Organized & Decent Prices.
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January 2024 by Tiffany G
Always good finds here. Purposely do not take a cart so I only buy what I can carry! Bought a nice tree skirt yesterday on sale for next year!
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January 2024 by S
Manager told me her employees are lazy. Oof.
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December 2023 by Dmitry Zinger
It is a small, cramped, and messy TJ Maxx. It has a rather subpar assortment of clothing and toiletries for men. I was unimpressed by this store, and I have seen far better TJ Maxx stores in the area.
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December 2023 by Hali P.
Horrible customer service. I went in the store to return items from an online order. The individual bags that each item came in were missing, and I was told that without them there was no way to process a return. I pointed out that all the item numbers (UPC codes) were listed on the packing slip and they still refused. They even accused me of possible fraud. I stormed out, called TJMaxx customer service from my car, and had the return processed in record time. The one cashier seemed newer and inexperienced, but the manager was a straight up bitch who was too lazy to match up the four returned items with the packing slip. Brookfield's too good for workers like her.
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December 2023 by Karen Kasian
Lots of stuff
