-
May 2024 by Devil Dawgs
If you are looking for menu board solutions. I have been working with the Howard Company for almost 8 years. I interact most with the creative and Tech departments. The customer service and response time is exemplary and in the restaurant business we all know when something goes wrong unfortunately we need the solution right away. They are so helpful and knowledgeable and you will not be disappointed with their services.
-
May 2024 by Gary Gordan
"I recently had the pleasure of working with Howard company to install a digital monitor in my restaurant, and I couldn't be happier with the results. From start to finish, their team was professional, prompt, and highly skilled.
The installation process was seamless, even though it was out sourced with the technicians arriving on time and completing the job efficiently. They were knowledgeable about the product and took the time to explain its features and functionality. The quality of their workmanship was exceptional, and the end result exceeded my expectations.
Not only did the digital monitor enhance the overall ambiance of my new drive thru restaurant, but it also provided a versatile platform for showcasing promotional content and engaging with customers. The picture quality is outstanding, and the user interface is intuitive and easy to navigate.
Throughout the entire process, the team at Howard company demonstrated excellent communication and customer service. They were responsive to my questions and concerns and ensured that I was completely satisfied with the installation.
I highly recommend Howard company for any digital monitor installation needs. Their expertise, professionalism, and commitment to customer satisfaction are truly commendable. Thank you, Howard , for transforming my restaurant with your exceptional service!"
-
May 2024 by Cathy Levatino
The process was simple and they were very prompt. I have used them a handful of times and each time it's been smooth and the customer service is great! I would definitely recommend them!
-
May 2024 by Samara Friedman
The Howard company is a great partner to us in the industry.
The understand what we need and make sure it gets done. Their team goes above and beyond to make sure we are happy. Rob Vaccarella is the best in the business.
Our menu boards with the sold out feature are just what we needed! Our business runs smoother with their help
-
May 2024 by Maegen Lambert
I have nothing but praise for The Howard Company! The products I received were spectacular. They were very helpful throughout the process and I received them ahead of schedule. Thank you to the amazing team that makes up this company!
-
May 2024 by Erik Carranza
My experience at The Howard Company has been exceptionally positive from day one. I was welcomed into a team of talented individuals who genuinely care about each other's success and well being.
What sets this company apart is its culture of openness and support. Colleagues are always willing to teach and share knowledge, ensuring that everyone feels equipped and empowered. There's a sense of camaraderie that makes coming to work enjoyable and fulfilling.
To me, it's clear that this company cares and I couldn't be more proud to be a part of it.
-
May 2024 by Katie Christopherson
Great place to work! Dedicated to doing the right thing for their customers and employees.
-
April 2024 by Sarrah Goldschmidt
I work for the equipment division for a nation wide chain. We have never utilized digital menu boards and since we design and procure our static menu boards from The Howard Company, I reached out to them. It was a very complicated construction project and they were excellent. The sales team worked through all the equipment and service and the installation team was outstanding. With any construction project, crazy things come up but the day of install, their team was on top of every issue and worked through with our contractors and project coordinator effectively and efficiently. The quality of the menu boards is excellent and works so well with our POS. We have been very pleased with the services provided. And of course, we have been utilizing The Howard Company for many years for our static menu boards and have thoroughly enjoyed working with their team.
-
February 2024 by Pad Dog
They scammed me. They subcontracted work through me to fix one of their client's issues and then refused to pay the invoice after the fact, even though they agreed to all of it over the phone. This type of behavior is sickening and I haven't run into this before working with this organization. I would avoid doing business with this organization at all costs. There are plenty of other service providers that provide a much better experience overall and actually pay their subcontractors appropriately.
-
December 2023 by Anthony Piccolini
Anything but painless from start to finish. I highly advise you look for into local sign companies to handle your drive-thru install. All the Howard Company does is broker contractors in your local area to do installs and up-charge you for it. And all 3 phases of install were a headache, the contractors they hire did not complete the required job and Howard has no plans to finish the job.Kevin Zalnis the sales rep does what he can to assure you that he will go above and beyond then doesn't answer when things get a little difficult. I would never recommend this company to anyone.
-
November 2023 by Douglas Jones
Horrible experience with "The Howard Company". Poor project management. it took them over one and half year to get menu board frame and screen installed. Project manager (Mike) and sale rep (Kevin) very unethical and don't know what they are doing. Even after 1.5 years , this project is still not done. Because I called them out, they held my project hostage and started charging me outside of contract. additional $8000 for worked that I completed instead of the tech they sent. in fact, they asked me to serve as a tech and wanted me to open the screen and trouble shoot. In fact, it got so bad, i had to trouble shoot and detected a faulted cat 6 wire that was ran by their tech.I reached out to the CEO and those charges got dropped and the project resumed. They held the project hostage again because of content design. Charging me for content design time even though it was paid for in the contract. Told them to release the so-called content that they started designing since it was mine and i paid for it, they refused. we realized that it was a scammed so we decided to switch to another company. will review this company when its said and done.CEO tried to help but the the gang was too powerful. Unprofessional environment and will not recommend this to anyone.Passing this to our lawyer. lawsuit is coming soon.Will not recommend this Company. Working with Stream (new company) and they were able to resolved all my issues. They took over the project and resolved the issue with in 15 days.The Howard Company tried to rip me off again. Typically, this is a 4 months project. Was taking The Howard Company almost 2 years. Stay away from them.
-
April 2023 by James Hendricks
Changing my review from a couple months ago: I wrote a negative review prior, however, I was equally at fault. Howard has done a great job after straightening out a couple issues that were not clearly anyone's fault. They also solved a site issue that was definitely not their fault, and they mobilized the labor to fix the issue. I would use them again, but I would also be more attentive to the project myself.
-
March 2023 by Loyd Fornes
HORRIBLE!!! We ordered a menu board and it arrived in terrible shape. This was escalated and the VP of Sales, who is extremely unprofessional, stated it was our fought and we were responsible? Even tho the Howard Company arranged the freight!My suggestion to the general public it to avoid this establishment because you are at risk if your product comes to you damaged.In the instance that you have to (and if you do have to, I feel sorry for you), I would suggest to get in writing who is responsible if the item is damaged in transit.
-
March 2023 by Chris
Received wrong order, now have to pay to ship back due to company error! Will not be ordering directly from them anymore!
-
March 2020 by Christopher Bublitz
Great people
