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March 2024 by William Rasmussen
Bought my wife’s ring over a decade ago and the jeweler that we had the “lifetime” warranty through went out of business. Took the ring to a big box jeweler and they said they couldn’t touch it because it wasn’t their ring. Walked into Powers and was quickly greeted by Keith. After explaining my situation that the main stone had fallen out and I was out of options, he swiftly described the steps needed to repair the ring. The work was done in a timely fashion and I felt the price was extremely fair. Happy wife…happy life. They will have all of my future business.
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January 2024 by Sandy Balistriere
Excellent job. So friendly.
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December 2023 by Carly Kroll
We have nothing received nothing, but wonderful customer service from everyone at Powers throughout all of the process of purchasing our wedding bands and my engagement ring. I couldn't recommend shopping local at Powers Goldsmith enough!
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October 2023 by Lauren D.
Kind and attentive staff that stand by their work. Gave them a shot because they were nearby and they've become my go-to for jewelry repair.
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September 2023 by Jill Martin
Amazing, wonderful, professional family. We buy all our jewelry from Powers.
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November 2022 by Jason T
I stumbled upon Powers after stopping at a jeweler across the street, and boy am I glad I did! I worked with Doug, who is absolutely the man, but everyone else I've come into contact with has been extremely friendly and offered A1 service.The way that they do business is unheard of and truly remarkable... especially these days!I had put deposits down on three engagement rings prior to entering their store and knew as soon as I left that there would be no need for them.My wife cherishes her ring, and I couldn't be more grateful for the help I received. Thanks for the awesome experience!!
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October 2022 by Patrick Lueck
Powers helped me redesign a custom ring with the usable components from a piece of jewelry that had been in the family for 30 years. The end result was fantastic and we couldn’t be happier with their attention to detail!
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July 2022 by Amanda Haldemann
10/10. Stopped in to have a ring cleaned and looked at. Friendly and amazing service. Will be back in the future.
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June 2022 by Blue Collar Success
Bought an engagement ring here for my girlfriend, great experience, great prices and great ring. Couldn’t have asked for a better experience.
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January 2022 by Diana Soria
Everything they create is a special piece you will enjoy for a lifetime.
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October 2021 by Steven DeGarmo
I cannot recommend Powers enough! I purchased my wife's wedding band and my custom wedding ring from them this summer. We visited many jewelry stores in the area looking for a perfect fit and Powers had the best customer service, the most expertise, and the most affordable estimates of any place we visited. Doug truly went above and beyond and we will definitely be returning for any jewelry needs in the future.
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January 2021 by Stacey Seim
Super helpful & very kind employees.
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December 2020 by Nick Lemke
As a second generation customer of Powers it's difficult to write this review but after my recent experience I feel obligated to forewarn other customers. This shop is not what it used to be. Powers was established by a prior generation of true craftsmen and was a great jewelry shop. The current generation of ownership relies on that reputation but does not live up to the legacy. The quality of the custom work has continually grown worse with each piece they've worked on for me and the customer service is poor.My most recent experience left me feeling completely taken advantage of. I had dropped off my wife's wedding ring to be dipped in rhodium to refresh the white gold. This typically costs around $50. I was taken aback when I went to pick up the ring and was told the bill was $500, but not to worry the owner would cut me a deal of $250. Supposedly Doug, the owner, had gone ahead and did some work on the ring without consulting me. This is not standard business practice and frankly without seeing the issues prior to the supposed repairs I'm skeptical what was even done. When I brought this up to the owner he unprofessionally gave excuses after excuse about his personal problems and insisted on charging the $250. I was also at the store to pick up a ring for my wife. We had bought two separate bands with the birth stones of our children from Powers and my wife wanted them soldered into one piece. This was my second time back for the ring as the first time they had been soldered off center. The second time around they were still off-center and the soldering was crude and had been done hastily.As I stood there at the counter trying to understand how I was being charged for things I didn't order, and showing Doug how the ring was off center, I realized it was time to find a new jeweler.
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November 2020 by Ava Torrez
Engagement ring is stunning. Needed to get it resized after the proposal and he got it done same day we dropped it off. Can't wait to pick out the wedding band.
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November 2020 by Terri Helms
They work with you, they also have custom made items.
