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“Just finished a really great experience working with Ben. Professional, personable, knowledgable and a pleasure to work with. He really worked hard to get me the best services and most favorable costs.”
“We’ve been an AT&T customer since roughly1988. We’ve upgraded our phones with att numerous times. We have 3 phones on our plan and upgraded the most recent time on July 1, 2024. Since we did this, strange things were happening that have never happened before. We dealt with Kyle and he did all he could to help us out on 2 separate occasions. The third time we went into the store an associate met us and told us this wasn’t his problem and we had to go to the Apple Store. Needless to say we weren’t happy. On Sunday July 21, 2024 I called ATT and the first time I chose the callback option because the time frame was 5-8 minutes. Never received a call back. After a couple of hours, I called again chose the hold option and then was subsequently sent to voice mail to leave a message.
We went back to the Apple Store and they did nothing. We finally ended up back at the same ATT store and spoke with Liz. I was very angry but held my tongue and just wanted to turn the phone back in. Liz was very gracious and left us for a minute after we explained what happened. He manager Samantha was very gracious in getting us a new phone as a way of ruling out the phone being the issue. If it weren’t for these two young ladies, I would be looking for another carrier but they won me back. Exceptional service that both Samantha and Liz provided!!! Thank you sooo much!”
“Customer service with Casey was spot on! I had visited the ATT&T store several months ago and left with my questions unresolved. Met with Casey the latter part of May, 2024. He corrected misconceptions I had about my IPHONE and my ATT&T service and led me to a great deal and upgrade. Casey was knowledgeable and considerate. Thank you, Casey, for your help!”
“Alex was helpful, professional, quality person. I appreciate her efforts to trouble shoot an issue we were having. In sum, best professional I have ever interacted with at a U.S.Cellular store. Please clone her.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I walked in store to get an upgrade and walked out with more then what I was expecting service was quick easy and fast. Everyone in the store was very professional. Shout out to Theo forgetting me together.”