“Alex was helpful, professional, quality person. I appreciate her efforts to trouble shoot an issue we were having. In sum, best professional I have ever interacted with at a U.S.Cellular store. Please clone her.”
“I have had both good and "not so much" experiences at this location, which is corporate. After a few misunderstandings about purchases and billing, I finally connected with the store manager, Mike Schindelholz. He made an extraordinary effort to sort things out...way above and beyond anything I've ever experienced anywhere at the retail level. I'm more than pleased with the service and genuine concern shown for my product and billing issues. The other sales associates gave conflicting and often dead-wrong information, and simply seemed unwilling or unable to make any effort. Mike got to the bottom of each problem and I'm confident everything will resolve satisfactorily. He is an asset to the company and I hope they make every effort to keep him.”
“Went in for equipment exchange, Spoke with Ericka Griff who was very nice and personable. Definitely happy with the Blue mound store. Don't know about the other staff there but Ericka is quite knowledgeable .”
“Brandon did a great job helping me when I came in with issues regarding my account. One of the first employees from Verizon corporate store that took the time to try to help me after traveling to 2 other stores. Thank you Brandon!”
“I had the pleasure of working with Ali at the T-Mobile store inside Brookfield Square Mall, 95 N Moorland Rd, Brookfield, WI. As a business owner, it's crucial to ensure that day-to-day operations run smoothly. I encountered major issues with my Spectrum services, which led me to explore T-Mobile's 5G Home Internet. Ali not only assisted me with that but also helped update three cellphones. He was incredibly informative, provided great recommendations, offered cost-saving options, and ensured my data was transferred seamlessly. Ali was patient, customer-focused, and took ownership when a solution didn't work out as expected the first time. For all your home and business needs, I highly recommend visiting Ali.”