Floor & Decor in Brookfield, Wisconsin offers an unbeatable selection of high-quality tile, wood, stone, laminate, and luxury vinyl flooring. Their showroom features a wide range of products, as well as cabinets, countertops, and installation materials catering to both professionals and DIYers. Customers praise the store's expert design services and convenient free in-store pickup, making the shopping experience easy and enjoyable. Reviewers consistently highlight the exceptional customer service at Floor & Decor. The knowledgeable and helpful staff, including Wyatt, Khaaliyah, and Kaylynn, are described as going above and beyond to assist customers, offering valuable tips and insights. Customers appreciate the team's patience, eagerness to answer questions, and willingness to lend a hand with loading purchases. Many customers express their loyalty to Floor & Decor, stating that they will only return to this store for their flooring needs. The wide variety of backsplash choices and the ability to find everything in one place are also praised. Customers are advised to bring in samples of their existing materials to ensure a seamless matching process. Overall, Floor & Decor in Brookfield, Wisconsin is a highly recommended destination for homeowners and contractors seeking quality flooring products, expert design services, and exceptional customer service.
We had the best experience with the designer, Hillary Fry. She was very patient and extremely helpful in recommending and choosing tile designs and grout colors for our shower. She had the technical expertise to recommend the type of mortar to use and where to use DITRA. Hillary made the process so much easier for novices... read full comment
December 2025
There is a lot of options. However do check other stores.
October 2025
I will only come here from now on for my flooring needs. Everyone is so polite and helpful. I especially want to thank Wyatt. Very knowledgeable young man and I usually look for him when I'm in.
