-
January 2024 by Carla Thomas
I was appalled by the condition of the store! I worked retail for 30 years so I understand retail after Christmas conditions BUT this store looked like the store was bombed!!! Merchandise all over the floor!! Shelves heaped in disarray! We could barely walk through the store! They had so many projects started and left yet bringing out more merchandise, you won't see the floor until July! It was disgusting!We each bought a few rolls of wrapping paper but in trying to do so the employee walked away and refused to check us out! Standing there in disbelief, another employee called her back to the register and she said No! and continued walking away. The other employee nicely came and checked us out but talked about getting trouble for doing so. I have never encountered a disgusting experience at other 5below stores as we did last night at the Brookfield store. We will never return!
-
December 2023 by Kristi
Better organized and cleaner than many similar stores, but was disappointed that self checkout was the only offered option. Glad to find the best price in the area for a 16 inch round pillow to complete a project.
-
December 2023 by Lori
WHAT HAPPENED to 5 Below in Brookfield, WI???????? It’s been a few months since I was there but when I went today I couldn’t believe what I saw! The store was an absolute MESS. Items were all over the floor, the shelves were in total disarray, nothing seemed to be where it was supposed to be, and I only saw 2 employees and neither were doing anything. It’ll be a long time before I go back. Disgusting.
-
December 2023 by Elisabeth Voss
Store was extremely unclean with products all over the ground. Looked as if the store was robbed. I went to the bathroom and there was stool smeared on the ground, tissue and garbage spread on the ground, and no toilet paper to be found. I have never written a bad review before but my family and I are genuinely alarmed at the quality of this store.
-
December 2023 by Sean Huff
Great for some awesome snacks and interesting random stuff
-
December 2023 by Stella Sloane Koehler
The extra drive to the Waukesha location is well worth it.
-
November 2023 by Byron Springer
Store is always a mess, it’s like trying to get through a maze to shop. Most the products have the packaging ripped open taped back together. Saw 3 people walk out without even paying and no employees anywhere to be found. So if you’re looking for a free shopping spree of broken products this is the place to be!
-
September 2023 by Ethan Schutz
This store has some of the happiest most friendly and least awkward employees i have ever seen it is good vibes and great finds all around
-
August 2023 by Michelle
Update hours online please drive out there thinking it was opened up at 10 , sign on for says 11 waste of time
-
August 2023 by Kerry Johnson
RudeIncorrect pricingFelt like we were imposing by being there and worse for pointing out the error
-
April 2023 by CoCo Kennedy
This location was well stocked and clean!!!
-
March 2023 by Cydne Entringer
I walked in and was immediately greeted by Jenny , who was upbeat, fun and sincerely helpful in helping me find everything I needed to finish off the photo booth props I was looking for. I was blown away with her infectious positivity- not something you expect to find when you’re walking into a retail store these days.
-
February 2023 by fatcat112
Loved the self check-out, you can get in and out quickly without too much of a wait, and the store was very clean and organized.
-
January 2023 by Lily G.
The store is pretty clean. There isn't many staff members there at a time. Pretty much always 2. Good variety of things tho
-
January 2023 by HumbleHome Solutions
I love this store. So many cool things. I had to take my time looking through everything. That’s one of my favorite things me and my daughter likes to do.
