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August 2024 by Joel Recla
They're gunna send you from one person to another until they convince you to buy the most expensive thing, only to learn it's wrong. Currently sitting and waiting to find out why I can't return it now.
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August 2024 by Luz Maria Rivera
Fast online order pickup
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July 2024 by Absolute Restorations
I ordered a freezer from this location, trying to cancel delivery is like an active Congress! I called customer service to cancel delivery and install so I could pick up the unit they directed me that they could not figure it out on customer service phone line so they sent me up to the store to get it done. I drove all the way to the store and the general manager Self proclaimed, Bryce had no solutions for me except to cancel the order. So I agreed to cancel the order and then he tells me that I can go pick it up at another location which is even further and more of a waste of time and offered no discounts no coupons for inconvenience or a solution to the problem, this corporation has no care about their customers. They’re such a large company that your voice will never get heard so don’t even try. Absolute horrendous experience I’ve spent tens of thousands of dollars at this store and we are going to cease our relationship with Best Buy.. I believe it’s time to chop this company off at the knees.
So the so-called store manager Bryce he is absolutely impossible he is unprofessional and the only concern he was worried about is that I said a swearword. Absolutely child. He needs to grow up and grow a pair of ballz!
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July 2024 by Marie
Bought a couple of Sonos items and the guys in home theater said call them anytime and they can help. Well I tried several times. Every call goes to a call center. I will be returning the items and buy them directly from Sonos.
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July 2024 by Yehuda “Richard” Goldberg
Staff was present and helpful today. I didn't have to search for help - they approached me in a friendly way, which was a nice change. Could do a slightly better job of cleaning up the cell phone area - too much wasted space and similar products are spread our in different areas. Great selection in the camera department right now.
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July 2024 by J
Very dismissive, just told me what I was looking for was online. No one seemed interested in offering help. Brick and Mortar stores need to do better, or you will be a thing of the past
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July 2024 by William Daniel Parker III
Be well aware that there are employees who actively take products out of the packages that are meant for curbside delivery. The online chat support was no help. Avoid this store at all costs. B&H all day. The online chat support basically "LOLd" me and told me to shop at a different store. I don't do social media.
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July 2024 by Kelcey C
Nick S. In the TV department was extremely helpful. He helped me determine if I was leaning towards an OLED or QLED monitor for gaming. Even helped me narrow down the brands I want. Reccomend his help he was very polite.
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July 2024 by Thomas Fritz
Very helpful staff And they had exactly what I wanted.
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July 2024 by asia white
I love Best Buy!!!
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July 2024 by Pranay Purohit
Great collection of electronics
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July 2024 by HJ
14 days return policy and memorial day and weekends count towards the 14 days! No wonder best buy is empty now.
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June 2024 by Dark HunterKiller (DarkHunterKiller01)
Helpful and friendly staff. Had what I was looking for, though not terribly impressed with the remodeling of the store.
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June 2024 by mark alterman
Service was good. They had what we needed
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June 2024 by Gabriel Roskowski
Just like any other Best Buy