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March 2023 by Craig Katz
Best vet in Blue Mounds area. Great doggy day care also.
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December 2022 by Pamela Pennington
Awesome caring vet and staff. They also offer play day as well as overnight boarding
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August 2022 by Erin McCarthy
Super nice! Plus Cute office assistant Kitty!
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May 2022 by Mathias R.
Whoever the receptionist was working over this past weekend is the rudest person I have ever encountered. Seemed annoyed when asking for a simple request and refused to try and even look into getting it taken care of just flat out said no.
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May 2022 by Jim Smelzer
Good people who care about your pets.
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November 2021 by Shannon Friel
Really nice staff. Took care of my new puppy. I'll be back!
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October 2021 by Jenny Pulvermacher
Awesome experience. I brought in a feral cat and they have a great deal for vaccines, neutering, ear mites, fleas, and ticks for $80.00! Dr Jean and her staff also take goo good care of my indoor.cats and horses. Always very happy with them. Thanks very much.
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August 2021 by Terry S.
If you want compassionate, understanding, informative and professional care, DO NOT go to this clinic. If I could post negative stars, I would. My 14-year-old dog was showing what we thought were signs that he was going down hill fast- having a hard time walking, falling frequently, couldn't get up stairs, aggressive behavior to other animals and people, frequently biting people and other animals, occasionally couldn't touch him without getting bit because he was in pain, and other ailments. We had been infrequently taking our animals to Starlight for a few years, so we called them because we thought it was cruel to prolong his pain and scheduled to have him examined and euthanized. They set up an appointment and explained costs to us. We had a conversation with all the kids to let them know that we were moving forward with this and prepared everyone so they could say goodbye. On the day of the appointment my wife, one of my daughters, my son and I brought him in and were all grieving. When we got there, they had messed up communication with the doctor about our appointment time, so we waited 45 minutes for her to get there. In the interim, an assistant came in and did a quick vitals exam and asked a couple questions. We explained our reasons for bringing him in. When the Doctor finally came, she was visibly hostile before saying a word to us. She asked, "So what's up with the dog?" while looking indignant and irritated. We were taken aback at the curtness of the question but explained why we were there. Without even taking any kind of look at him she dismissed us out of hand and harshly said, "He walked towards me. that means he's social. I won't do it. that's my philosophy," and walked out on us. No attempt to explain anything else or what we could expect for life expectancy or how we can manage any pain or what his quality of life would look like. It was THE rudest, most unprofessional response I have ever had with a so-called professional in my life. We picked up our jaws from off the floor, took the dog back to the car and promptly asked for our animals' records and told them we are never bringing our animals there again. As we were getting them, one of the other assistants (I may be using that word generously) piped in and very pretentiously said "well he is a healthy dog!" All I could say was, "That was not the point. We have never been treated so rudely and poorly by a DOCTOR in all my life." We will be telling everyone to stay as far away as possible from this poorly run, unprofessional business.
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July 2021 by Kris Jackson
Friendly, kind, down-to-earth staff. They care well for our two pitties and two cats! Reasonable prices a plus.:)
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May 2021 by Gary C.
Jean Elmer is a great veterinarian who is calm and compassionate. She takes the right amount of time with my dogs during our visits. When we had to put our older ill dog down recently during an emergency, Dr. Elmer offered to come to our home or meet at her office. She was a distance away and dropped what she was doing and met us quickly at her office. She gave us time to grieve at the clinic before we said goodbye for the last time to our companion. We will never forget her responsiveness and the care she gave us and our surviving dog. Thank you for making an unpleasant event comfortable and easy for us.
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April 2021 by John Vedo
Jean Elmer killed my mom’s dog by botching a surgery to remove a potential obstruction in the dog’s upper small intestine. After the surgery, Elmer reported that she was unable to find anything, apologized, and released the dog back to my mom. By the following morning, all three of Elmer’s surgery sites broke down and the dog died of sepsis within 16 hours post-surgery. An autopsy of the dog was performed by a prominent local area university vet clinic and the autopsy report supported that this was the cause of death for the dog.The story gets even worse regarding how poorly Elmer handled the situation, but I’m not going to go into it.There are a lot more reviews (34-36) including some very negative ones, if you search Starlight Veterinary Clinic rather than Starlight Vet Clinic. There was a review about how Elmer killed someone’s kitten during a declawing procedure – according to the review she gave the cat too much anesthesia.It seems that based on these reviews and my mom’s horrible experience, Jean Elmer has a history of making mistakes that end up hurting animals and in doing so, hurting the people that love those animals. If you’ve had a bad experience with Jean Elmer or Starlight Vet Clinic, you can submit a complaint to the State of Wisconsin Veterinary Board; just search that online.I’m sincerely glad for the people who report that they’ve had a positive experience with Starlight, but people who are considering taking their animals there for care should know that a lot of people do not have a good experience.
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January 2021 by Angie Humphrey
The best. We drive 30 minutes and pass three other vet clinics on the way and it is 100% worth it! All of the staff is down to Earth, caring and comforting. I would highly recommend them!
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November 2020 by R Pulvermacher
Awesome experience. I brought in a feral cat and they have a great deal for vaccines, neutering, ear mites, fleas, and ticks for $80.00! Dr Jean and her staff also take goo good care of my indoor.cats and horses. Always very happy with them. Thanks very much.
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August 2020 by Elizabeth Allen
Great with my cat (and me, lol. He's 18 yrs old)! They always get me in right away and have the medications right there so I don't need to make another stop. The Veterinarians, the techs and reception are all really nice. I would totally recommend.
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July 2020 by Blair Silverman
I’m taking all of my animals here, not only are they affordable but they take excellent care of my pets. When my dog was deathly ill they were accommodating and prompt, you can tell the staff has a good time and enjoys working there. Dr.Elmer is fantastic and professional. When I take my pets to starlight I know they’re getting the best care.
