-
July 2024 by Penny Kennedy
Went through drive thru last night to pick up 2 prescriptions. It was 650 when I pulled in with 2 cars in front of me. I got to the window and received first one and then she proceeds to tell me their closed and will have to get the 2nd one the following day?!?!? So unprofessional!!!!!
-
May 2024 by Eileen
Never had an issue with the pharmacy but the last 6 months or so have been horrible. Medications are not available that usually are. Some of the staff are unprofessional and lack patience. If this continues I will have to look elsewhere.
-
February 2024 by Kelly Druetzler
Would NOT recommend. Entire store needs a reset of all staff. Top to bottom.
-
January 2024 by Rand B.
I sat with my insurance agent going over my prescription and what plans work best for me. It showed my out of pocket cost would be lower if I switched to walgreens from CVS. Mind you, this was in Nov of 23, so I contacted walgreens in Beloit, on Praire Ave to moved my prescriptions to Them for 2024. I contacted them 3 times since, and today I called to ask if my medicine refill was ready, only to talk to a pharmacy clerk telling my prescriptions haven't been transfer, maybe the prescriptions were out. Well the bottle says I have 2 more times it can refilled. Then I told her, that I'm having second thoughts if this is how they treat customers. She then said..thats up to you if you don't want to use Walgreens. Poor customer service and this lady is not bringing customers into your stores. They should really record phone conversations....and fire these employees who don't care at all
-
November 2023 by Kate Dallman
Pleasant experiences. Easy to find what you need. And usually not a long line inside at pharmacy. However, drive thru is usually pretty busy
-
August 2023 by Troy Thomas
Great staff!
-
January 2023 by Benjamin Wanninger
I wish that the Walgreens by me was anything like this one. An incredibly kind pharmacy staff that was thoughtful, and helpful. I had made a mistake, and they took the time to help me make it right. It's just a different world compared to my local Walgreens.
-
October 2022 by Brent Erickson
Stopped in for dinner medical supplies. Staff was friendly and helpful pointing is in the direction for dinner bandaging supplies. Found the absorbing bandages and tape we needed. Check out was efficient as the staff member stopped doing other things to make sure we didn't have to wait. Excellent experience.
-
August 2022 by Jeff Pulcine
Walgreens always has helpful employees.
-
July 2022 by Macs Swiggum
had a great experience with Kathy in the pharmacy today, she was very kind and helpful!
-
July 2022 by NHL ManUp
My only complaint is they need wi-fi the cell service sucks in this area and as a door dasher trying to use app to shop is impossible here if this location pops up on my dasher app I decline just because of this
-
June 2022 by Sari Winn
pharmacist Andy is a complete jerk. he is insensitive, doesn't care about any of the patients, doesn't look over medication list, he needs to change professions. He has a smart mouth, doesn't try to work with insurance for patients that are elderly or don't understand the process. trys to put you back on the doctors office. he needs to be fired. he is going to mess up someone's medication and it's going to be bad
-
January 2022 by DEBRA STAFFORD
I have been a patron of this location for over 10 years. I go there quite a bit since it's a mile from my home. Always super helpful and friendly staff. Until today. My Mother and I went there to use the mobile phone photo kiosk. I use it all the time. Most of the time the rep tells me to wait because the pictures would be ready soon, instead of coming back at the time stated on my screen, which is an hour. I asked Toni, the employee at the photo department, if it would be an hour and she said no, so we waited. The message on the kiosk screen said photos would be ready at 5:20pm central time. She totally disappeared for quite awhile, came back and said they would be ready in 10 minutes. She disappeared again for about 20 minutes. I went and got another rep and he started messing with a printer for another 10 minutes, saying nothing to us. Finally I asked if there was a problem. He said he had to wait for Toni to come back out because he didn't know how to do something. Another 10 minutes went by. He said she was counting drawers. Then she came out, walking very slowly, uncaring about how long we had been waiting. By this time it was an hour and 10 minutes. No "Sorry for the wait." Nothing. I told her we had now waited more than an hour. She snapped at us, saying "It has NOT been an hour!" I told her the kiosk screen said 5:20 would be an hour from the time I placed the order. She said ,"Well, it was out of paper, so!" Very unprofessional. It was an hour and 40 minutes before we got our pictures. She handed me the envelope and told me to go pay the cashier. I asked the cashier if I could speak to the manager. I was appalled to find out Toni was the manager! Someone who doesn't have a good attitude should NOT work in customer service, especially not in management! If I go there and see her as the manager, I will leave. We would have left and came back, but she said the photos would be ready soon. Since she took off, she didn't see that the printer was out of paper. The phone was ringing in the photo department but no one was there to answer it. She had a very ugly personality and I thought you should know how she makes your loyal customers feel.
-
November 2021 by Richard Dicostanzo
Just waited 25 minutes in drive through it didn't move. Went inside five folks waiting in line for over thirty minutes. I had to call in my script because went there yesterday to drop it off the new girl lost my script or did something wrong, every time they mess up my script it's getting ridiculous.
-
November 2021 by Jake C
Went at 9:30am to get my prescription, the pharmacy tech says it’s not ready and to come back in a hour, I come back 3 hours later and they say it’s not ready and to come back later.
