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February 2024 by S
Dr. Teresa Langen is by far the best optometrist I have ever had.
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March 2022 by Gwen F.
I so wanted this to be a good Costco experience. I scheduled and had the eye appointment with the optometrist. She was personable. But she flipped through the eye exam so quickly. When I explained my problem with my current subscription, she simply said she'd increase the bottom reading level in the progressive lens. I was immediately skeptical, but I went along with the prescription. First mistake. I ordered three pair of glasses. When I picked them up, it was apparent the prescription was wrong. I tried to wear one of the pairs for a couple of days thinking my eyes needed to adjust. Didn't work. I returned them. The people behind the counter were somewhat supportive, but they appeared to suggest I was trying to just get my money back. After I proved I just wanted my glass' prescription to be right, they said they would simply adjust the top and bottom prescriptions according to my previous and new prescription. Once they let me know the new prescription lenses had been completed, I went to pick them up. They said they didn't have my frames and that I had taken them with me. I knew I had given them to them when I returned the glasses to be remade. In fact, they had the cases and still insisted I had the frames. Two days later, they called to let me know the lab had my frames and they had my new lenses ready to pick up. Final outcome: I have tried to wear these glasses. One pair is unwearable. They are plastic and the frames are not adjusted correctly. I said this to the counter person. She sighed heavily and tried to adjust them. One other pair seemed to be ok. I have been wearing this pair for 3 days, but the prescription is wrong. I have headaches and I am continuously nauseous . This week I will return all three pair of glasses to Costco. I am dreading this.
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October 2021 by Chris Bear
Excellent service by the Bellevue technicians. In response to complaints about the optician, no one should have vision tested by these independent guys. They are NOT Costco employees. In, general, mediocre at best.Get an Rx from a good eye doc elsewhere, then bring it in.
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July 2021 by LIV TESARIK
I’ve work glasses for 20 years. I’ve been to private offices, shopko, Walmart, etc… this was the worst.I love Costco but not their optical.The prescription in my glasses is wrong, I can’t even wear them. Not only that but when I went back to have them adjusted the assistant bent up my glasses so bad I couldn’t wear them.I came back again asking for the doctor to adjust my glasses and they laughed and said only they could, not the doctor. So once again, I left with glasses that don’t sit on my face correctly.The RX I took elsewhere to buy new contacts…. They don’t work either. So the original brand I was wearing doesn’t work due to the “Rx” Costco gave me.
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February 2020 by karen Seigfreid
Retail is 5 stars. New Dr is negative a million stars. Rude, condescending ego tripping maniac. Needs to go back to school. Told someone they have macular degeneration, guess what... they don't
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July 2019 by Bobbie N.
Costco! I can get lost in this place and that's ok ! I can also eat enough samples to keep me checking out the aisles; kinda like being at a cocktail party and leaving with muffins, office supplies , and patio furniture. I love Costco!
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June 2019 by Jack G.
A very nice Costco store. Same selection and awesome prices you expect from Costco, but with that friendly and happy Green Bay atmosphere. Pleasant and helpful staff. Highly recommend.
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March 2019 by James D.
Love this store, always try to find something new in the shelf. Always get most of. Y essential there. I gave 4 star because quite a few items are overpriced despite buying in bulk. Most employee are very nice but there are some of them that does not have etiquette and terrible at customer service.
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February 2019 by O A.
Love this place. No coupons. No issues with returns. Fast checkouts. Price is good for about 75% of their stuff but certainly they do overprice some things...example - grapes, watermelon, fresh berries, bagels.
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November 2018 by Adrianne P.
As with most discount-type stores you have to know prices to know if items are good deals or not. Just because you have to buy a larger size of something doesn't mean you are getting a bargain. The samples were great this time. They were offering pieces of various candies. The ham on Hawaiian bun mini sandwiches were excellent. After we went through the checkout we had to go back for something and noticed the lines were huge. When we came back to checkout again a few minutes later there were only 3 - 4 people in each line. They know how to move people!
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October 2018 by Blaise &Jean
Great prices
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October 2018 by Gene T.
We were members in another city. After moving to the area, I quickly realized that this Costco is just as good as the one I was used to. They have the same items at about the same price. I love most of the Kirkland brand products. These are good quality items at a low price. My biggest challenge is to get familiar with this store as it is laid out completely different.
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October 2018 by Hillary T.
Just your typical Costco. This location is large, bright, and has a wide array of electronics, clothing, food, and household items. There is a large deli with tables and chairs.
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October 2018 by Greg B.
COSTCO RETURN POLICY Returned merchandise yesterday, they told me the couldn't do an exchange, but would credit my debit card back. 24 hours later, the money is not in my account. I called the store, spoke with someone in administration, she stated it would take 3-4 days for the return to go thru. "And if you don't see it you have to call you bank...". Called Customer Service 800 number, spoke with Brandon and he said "yes, takes several days to return and if I don't see the money go back to the store." What ?? I asked Brandon, "What if its a purchase for $750-$1000." He said same thing, "it would still take 4 days for it to go thru, the other option would be a store credit. No cash will be returned." That's wrong !!
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July 2018 by Lisa R.
I love Costco, definitely my favorite when it comes to warehouse shopping! They have a great wine selection, I found some great deals this weekend on some of my favorite wines so I stocked up for The holidays. They have great prices on organic items as well. I also love the executive membership, if you shop here often you should have this membership because you get a hefty refund check at the end of the year. The lack of five stars is because they don't carry some items consistently, something you love might not be there the next time you go in and because they are so pushy about opening a Costco credit card.
