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November 2022 by Magan Milkowski
Rented from you from 2015 to 2020 and ended up homeless and tried contacting you to make payment arrangements but no one would answer us so we lost our storage unit and had some things in there that were family airlums and would not work with us I call a few times to pay off the balance I owed you but no answer and when they finally called me back they told me that my unit went up for action thanks alot for the most horrible service and losing my family's airlums
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October 2022 by Magan Repp
Rented from you from 2015 to 2020 and ended up homeless and tried contacting you to make payment arrangements but no one would answer us so we lost our storage unit and had some things in there that were family airlums and would not work with us I call a few times to pay off the balance I owed you but no answer and when they finally called me back they told me that my unit went up for action thanks alot for the most horrible service and losing my family's airlums
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January 2022 by Glen Link
They have done a very good job at clearing out the snow and keeping the units accessible.
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September 2021 by Mary
We rented here “Westside Storage” in Beaver Dam, Wi over the winter. We gave our written notice the required one month in advance notice that we were moving out of the unit. We also returned our key 5 days before we needed to, and placed it where we were instructed to.They are not responding to text messages/calls. They have not returned our security deposit.We swept out the unit better than it was when we moved in. Always payed our rent early, and on time. We were perfect renters.Always giving people the benefit of the doubt we have waited patiently for our security deposit, and for some reason they have not paid us. A young girl answered the phone laughing at me, for getting upset that she had not taken care of the matter, which I discussed with her two weeks prior. She said she would take care of it. She said she would talk to the owners. I called back today, to check with someone yet again, only to get an answering machine telling me to call the other girl, “Bonnie” who also does not return any messages or calls.I have lost all trust with this company. Very unprofessional people running this facility. We will not be renting from them again.Do yourself a favor, rent elsewhere. Unless you do not care about getting your security deposit back.They seem to only respond when you give them money and sign a contract, but not when it’s time to get your money back!!I will also be filing a claim with the better business bureau.
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May 2021 by Lori
We rented here “Westside Storage” in Beaver Dam, Wi over the winter. We gave our written notice the required one month in advance notice that we were moving out of the unit. We also returned our key 5 days before we needed to, and placed it where we were instructed to.They are not responding to text messages/calls. They have not returned our security deposit.We swept out the unit better than it was when we moved in. Always payed our rent early, and on time. We were perfect renters.Always giving people the benefit of the doubt we have waited patiently for our security deposit, and for some reason they have not paid us. A young girl answered the phone laughing at me, for getting upset that she had not taken care of the matter, which I discussed with her two weeks prior. She said she would take care of it. She said she would talk to the owners. I called back today, to check with someone yet again, only to get an answering machine telling me to call the other girl, “Bonnie” who also does not return any messages or calls.I have lost all trust with this company. Very unprofessional people running this facility. We will not be renting from them again.Do yourself a favor, rent elsewhere. Unless you do not care about getting your security deposit back.They seem to only respond when you give them money and sign a contract, but not when it’s time to get your money back!!I will also be filing a claim with the better business bureau.
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May 2021 by Adina Horton
Good prices
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March 2020 by Mariel Day-Luitink
Good prices, but making payments can be a pain... have to call and leave a message and then they dont respond for days which is irritating!
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December 2019 by Richard Steffes
Convenient and affordable
