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December 2023 by Doug P
Walmart Auto Centers are always a hit and miss, but the Beaver Dam location is excellent. Brandon, the department manager, along with his staff are skilled and provide excellent customer service. Highly recommend!
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September 2023 by Annie
Took an hour and a half longer than estimated and then the technician working on my vehicle locked my keys inside it.Service: Tires
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July 2023 by Zak W
I’ve been trying to get some tires that I purchased from them onto a set of rims for a few days now. I’ve called trying to make an appointment and was told that they’re booked and that any chance of getting the job done would be to come in while it’s not busy. I’ve came in 3 times in the last 3 days and every time there was no cars in any of the bays and nobody was doing anything and every time I’ve been told that they’re fully booked. Doesn’t make any sense to me. All I saw was 2 or 3 guys sitting around doing nothing telling me that they’re to busy to toss some tires on some rims quick. It’s not complicated operation at all if it was allowed I’d go in there myself and do it with no training on the machine and be done in 30 minutes tops
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July 2023 by Mike reichartz
Fast and accurate,and helped with any questions I had
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April 2023 by ashley beal
I called and made an appointment, about a week out was the wait. When I got to my appointment it took about 45-50 mins to get 4 brand new tires installed. A lot of people were coming in trying to get service like at grease monkeys and getting upset and walking out when told there was a three hour wait and they would have to wait there. If it's not busy, sure you could get in and out as a walk in, but I definitely recommend just setting up an appointment.
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December 2022 by kirk anderson
Super nice staff able to handle auto maintenance tasks with ease!
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November 2022 by Doug W.
Had an appointment and showed as scheduled, told me I was late. Had to sit in walmart for 2 hours. No apology or understanding. Bad customer service!!!!!!
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November 2022 by KC Cedergren
They were outstanding! I took my car to be serviced at the Beaver Dam location. They kept me in the loop, made sure everything was up to par since I am about to take a long trip. Loved the team work! Trevor, the coach, eas amazing!
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July 2022 by Dan Stanton
Called to make an appointment to get a couple of tires put on my vehicle. Trevor says it's first come first served but if I was I front of him it would be about 30 Mims. So I drive 10 minutes on a bad tire to beaver dam. When I get there I'm informed it will be over 2 hours before they can look at it because of other appointments in front of me. No other cars in the lot and 1 finished car in the bay. So I ask if I can make an appointment at 3 and just come back. Not without leaving my car there? So I ask where are all the cars that have appointments before me then? Oh they didn't have to leave their cars but I do? Absolutely terrible customer service. No wonder you have 3* on Google.
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April 2022 by Lee Landaal
Just needed a tire plugged, took way too long in my opinion but the job was still done well, I say use your regular mechanic but it was good service in a pinch..
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April 2022 by Shelley Gabbei
They were honest about the wait time and very professional.
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March 2022 by Emir Quintana
they was very nice and informative....thank you guys...
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January 2022 by Shelby Stockinger
I got a flat tire on my way to visit a friend in the area and this walmart was the only thing open on a Sunday for tires in the area. Well I should have gone home on my donut tire instead of here. After a week of the new tire being on my steering wheel was shaking while driving. Went to a Midas near me and Walmart had but 2POUNDS OF WEIGHTS ON MY TIRE TO BALANCE IT AND IT ONLY NEEDED 2 OUNCES OF WEIGHTS. AD NOW I NEED TO RELLACE MY TIE-ROD BECAUSE OF THIS. THIS PLACE. Not to mention I had to bed then to even mount my tire on the rim because they said they were booked full but only 1 car even there. Horrible service and if you asked me unquantified workers in a car care centerService: Tires
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December 2021 by Amelia Caro-Rios
Got 4 brand new tires put on my daughter's car. Had Just bought her a set of all new hubcaps. They couldn't even put them on right she ended up losing one & all the other ones came off! We went back any few of the guys did come out and try to look for her hubcap we only found the hubcap part not the wire piece that holds it on.Service: Tires
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December 2021 by michael Klatt
I don't know how this place can show a profit. Been waiting since they opened for tires. It literally took them one hour just to change oil. The service is slower than frozen pond water, going up a hill.Service: Tires