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March 2024 by Karen Kissinger
Best US Cellular is in Beaver Dam, WI. The service representative Jairo was able to explain the services in a way that a non-tech savvy person clearly understood.
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March 2024 by Raquel Zavala
Leti was super helpful and knowledgeable. We set an appointment for change of ownership and to start a new plan, she quoted me a time frame of 2 hours and had me out not a second later! Highly recommend her and USC.
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March 2024 by Louise West
They signed up my phone for a prepaid service it didn’t work they took my money and then when it didn’t work they would not give me my money back stay away from the store it’s nothing but a scam
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March 2024 by Nick Shields
Tried calling about an ongoing promotion. Was told one thing, went into the store to get said promotion, then get told it's not correct. I then mentioned I just called and said it was on going. The guy named Taylor then gave me attitude trying to tell me I said a different phone when I didn't, and told me more than once, in a very rude attitude.. I'll never go to this location again.
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December 2023 by Bette Lindert
Today I purchased a new IPhone 15 Plus. I was in and out within 1 hour with complete satisfaction. Leti Hooper could not have been more helpful. She was very personable and knowledgeable. Good job Leti and US Cellular!
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November 2023 by Cheyanne Vitense
I had an exceptional experience at US Cellular today, thanks to Taylor. His professionalism and respectfulness were truly remarkable. He took the time to explain the process thoroughly, which I greatly appreciated. He made the entire process seamless and enjoyable. I am highly satisfied with the service I received today and I attribute this to Taylor's exemplary customer service skills. Thank you!
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September 2023 by John Breitwisch
Sadie was very patient and helpful. John Breitwusch
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June 2023 by Amy Kellum
Claudia Rodriguez was AMAZING.... She was VERY kind, knowledgeable and has EXCELLENT customer service... US Cellular is LUCKY to have her....Thank You Claudia for all your help....
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March 2023 by Maddie Dykstra
Alex did a great job trading in my iPhone 11 for an iPhone 14. Very patient and could provide answers to questions without any confusing jargon. Polite, too! A very fast and simple process.
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March 2023 by Alfredo Ramirez
Amazing store. Been going there for yrs. Very seldom there is a wait. If there is tho they will still keep you informed on how long wait would be. Trey is a very helpful person and will go beyond the box to do what he can to fit your need. Outstanding job. Keep up good work
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March 2023 by James Helm
The only bad part was waiting forever because the customer in front of us was dumber than a box of rocks and didn't understand anything the clerk was telling him. The clerk was super patient with him!!
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February 2023 by Mark D
Alex was amazing once again. Stayed later than his shift to help set up our phones. Everyone here is so helpful! Thanks Alex!!
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February 2023 by Dawn Bagley
Service is great! Very helpful. Highly recommend this store in Beaver dam.
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January 2023 by Lisa Buhalog
I have been at US Cellular twice in the last two weeks. Both times this young lady was getting an ear full by some disgruntled customers. She handled both situations with excellent customer service! Claudia you are a rockstar! Thank you for great customer service.
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August 2022 by Peggy Slade
We went to a Beaver Dam franchise store and were pleasantly surprised with the customer service. TaMicka Hawkins and Trey Waddel are very kind and caring. They are awesome. We feel very comfortable with the purchase of new phones.