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August 2023 by Inga Buske
I chatted with Autumn yesterday trying to track down an account that I had with The Bank of Helenville that I opened in 1978 when I was 7. She was the most helpful person and was able to help me locate my account and give me all the information to find my childhood account. I want all to know how valuable this associate is to your bank and say thank you for all your help!!! Mat
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March 2022 by Allyssa Gilmore
Convenient services and great customer service!
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May 2021 by Craig Sadowski
Always a treat to have Tammi wait on me.
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May 2021 by Bev Anderson
Left a credit union down the street refinancing mortgage and closing accounts in excess of $40k - CU never asked why leaving or tried to keep us (which they wouldn't be able to do). Tammi is astronomical at her job! Always friendly, smiling, helpful 5 Stars!!! All employees have excellent customer services skills including loan officers. Thanks for jobs well done!
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May 2021 by Dylan Brodie
This my first bank, and I love the mobile app because I'm able to see how much I make and transfer money as needed. I was having troubles with the app, but, luckily, they have amazing customer service. Vicki helped me out, and she is my favorite employee there.
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May 2021 by vicki brodie
Great place to work! They really care about their employees! The people I get to work with are the best!
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April 2021 by Jean Buschke
I love this bank! They are friendly and know their stuff. Vicki helped me today. She was great! Processed my request with ease. I always leave very happy with the services they provide and the great spirits they display.
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April 2021 by Mary Perkins
I have nothing but WONDERFUL experiences when banking at American Bank North side. Today Tammi waited on me with her usual wonderful smile and great personality. All of the girls are terrific to work with and always so helpful! Thanks for starting my day with your positive attitude Tammi!! See you again soon. :-)
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December 2020 by Melissa Fam
Their customer service is great, everyone I've come in contact with has been nice and helpful. However, there are constant problems with their mobile app, and online banking.. their systems are constantly down. This is how I do 95% of my banking, I don't have the ability to call or go into the bank to just do a simple balance check, or get an itemized list of my expenses. I've been with this bank for over 2 years now, and it's a consistent problem. For this reason, I'm having to switch banks.
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April 2020 by Deb Ziegel
lied to use said they could take care of the ppp small business loan application and couldn't. Had the paper work in 3 days before they ran out of money but they never sent it in .know its to late to start over with another bank.Thanks for nothing!!!!
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October 2019 by Logan Wojcik
Tried buying a house from them that was in foreclosure and the gentleman that I was dealing with Mark apparently has it out for me and doesn't want to sell me the house wouldn't tell me what they want then wouldn't accept my offer, never counter-offered and then never called me back once they had possession of the house to show it to me so I can make another offer. Definitely can't say everything good about this Bank or mark h. I don't think Mark liked that I knew about what the previous owner owed and this bank is trying to make money not just move houses I thought that is what the real estate agent job was not a banks.
