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September 2023 by Melissa Scholl
I had an urgent issue with my tire and Isaiah was so awesome to help me change it!! He didn’t hesitate helping me when I know he had other things to do. Thank you Isaiah!!
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September 2023 by Adam Pribbanow
They did an excellent job repairing my Kia. And they were very quick about it.
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November 2022 by Aaron Horton
Staff is extremely friendly and helpful. Work is top notch!
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September 2022 by John Christmas Hand
Courteous and friendly staff. Professional service.
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August 2022 by James Longfield
My car was brought here after it was rear ended on 1/12/22, Parts were finally in by early April. I could right an essay on all the issues i experienced with this place, but ill just give you some bulletins.1. Dates kept moving despite things being "On Schedule" or going "According to plan"2. I was told vehicle was complete or farther along then it actually was. I was once told it was being prepped for paint when it was actually in pieces from the driver seats back.3. After moving the date 5-6 times after parts arrived, communication from the shop completely stopped. From May 25th Through early July the shop would no pick up phone calls, and even their call center was unable to reach them. I eventually had to get Regional/District Manager and insurance involved.4. Regional told me the next date they gave me would be final, was eventually given 7/18 as a due date.5. 7/18 arrives, told vehicle will be done, it passed its scans, they are just buttoning/cleaning it up and they'll call when to pick up. 30 minutes before close, i call and am told that the vehicle had failed its scans6. 7/20 told vehicle is complete and we can pick it up.7. Arrive on monday 7/25 to pick the vehicle up and its missing cosmetic part on the bumper. Told it will be in friday.8. As of 8/10 this part still has not arrived and there is no indication of when it will arrive9. The vehicle now has dashboard lights indicating the blinker does not work. This was the item that it had "Passed/Failed" the scan for10. The final diagnostic scan indicates the shop should have back tracked the electrical to check for damaged wires, connectors, etc.. and then to confirm with one last scan. I have yet to be provided a copy of that scan indicating the vehicle was in good standing when it was given back to us.Things i have found out during this process, that were not initially told to me, but only came to light after getting the regional involved or reviewing the documents afterwards. Parts were damaged and had to be reordered, parts were missed and not ordered on time, the laser measuring device used to measure the frame post weld did not have the appropriate software to perform the inspections. There is also an invoice for towing the vehicle on a date where it was considered finished and ready to pick up. This is a lot of issues for things "Going according to plan".Bottom line, this place tells you day in and day out that everything is roses, but it simply isn't. The lack of communication made it hard/impossible to plan anything for the summer, with dates constantly changing, taking time off only to have no vehicle to pick up. Having to spend HOURS waiting on hold in an attempt to speak with ANYONE. I'm repeatedly assured that im in the best hands and that everything is going great, but am shown otherwise constantly with their actions.This shop may do good work, and this may be a one off instance. But i do know, I now have a less than year old car that I will forever be fearful driving because of this experience, and there is no amount of money someone could pay me to have vehicle work done here again.If any information on this matter changes, ill update this review, but otherwise assume what you will with the information above.Photo of the vehicle "Prepped for paint".Services: Body & Trim
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June 2022 by John Deleon
Terrific work!At a speedy pace !I will highly recommend this business.Thank you Gerber !
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November 2021 by Cherish Banaszak
Awesome placeHad glassamerica redo our windshield fantastic Job
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October 2021 by Bruce Bartels
Awesome customer service and response, kept me in the loop and updated, stand behind their work. Top notch business and team.
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October 2021 by Carrie Shaver
Great service, very friendly, job well done!
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October 2021 by Erin Hawkinson
I cannot say one thing bad about Gerber in Beaver Dam. I received updates on the status of my repairs and it even got done sooner then expected which I know especially right now that is hard to do at car shops! Looked great! Staff super nice! Amazing!!!! Thank you guys so much!Service: Body & Trim
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June 2021 by Oliver
Awesome service
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March 2021 by David Austin
It was a good experience at Gerber....they did a good job repairing my vehicle
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February 2021 by Sandra Carlson
Great place to get body work done on your vehicle!
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February 2021 by David Schroeder
Everything from the estimate to the completion of the job was very professional and well done. I will always use them for any future work, it was outstanding and they deserve credit for doing the job from start to finish flawlessly and timely. Thank You again Gerber Team Beaver Dam!
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January 2021 by Samantha Ibarra
Gerber is awesome! Everyone is really nice and always willing to help. They explained everything they were doing and even sent me updates on the progress of my vehicle. Would recommend to anyone in need of body or glass work!
