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January 2024 by Joel Elliott
Bank staff very helpful. But allowing bogus, disputed charges on my card, not cool. Going elsewhere to bank
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June 2022 by Misses “Dawnsa”
Pass GO n keep on going!!! Got done what HAD to get done. DJAY very inefficient leaving us hanging for a week for something he said the main office would take care of when we left the 1st time. No customer service there. Said he couldn't get to a phone wth! Very junior making calls in front of us to another dept head how to fill forms out. Just not a positive impression from that office for future business. Definately going elsewhere!
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June 2022 by Kayla Renee
Avenell was so helpful and was able to inform me on some tips to help not overdraw my account. Love her.
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May 2022 by Elle McCreary
Not only are there a ton of fees, the bankers aren’t really aware of how they really work. They told me one thing, had to be transferred to customer care and the person there told me the banker was wrong and it wasn’t how it worked. Unreliable information, definitely feels like they’re trying to trick their customers so they can squeeze money out of you. The banker at the beaver dam location I had to talk to first was EXTREMELY rude! She started yelling at me and talking over me. No idea what her name was though as she never said it. Will definitely be closing accounts and going elsewhere.
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February 2022 by Misses “Birdie”
Pass GO n keep on going!!! Got done what HAD to get done. DJAY very inefficient leaving us hanging for a week for something he said the main office would take care of when we left the 1st time. No customer service there. Said he couldn't get to a phone wth! Very junior making calls in front of us to another dept head how to fill forms out. Just not a positive impression from that office for future business. Definately going elsewhere!
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April 2021 by Judson Ehmen
Why bank here when you can go across the street where the manager and tellers are way more helpful and friendly.
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April 2021 by marissa
Likes to make people feel stupid instead of actually helping people
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August 2019 by Lori Bass
Loved Bank Mutual and wish that it hadn't merged with Associated.
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June 2019 by Jody Schroeder
To many fees set up checking for my retirement wish I would of went some ware else
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April 2017 by Diana Gedye
The staff here are super friendly and knowledgable. I have learned so much from working with them. Associated Bank has always provided great service no matter where I go.
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February 2017 by Gavin Feucht
Always friendly and quick service
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February 2012 by Christal A.
Tiny bank with okay hours. The person setting up our account although trying to be nice seemed to not be very knowledgeable. Their on-line banking is very user friendly.
