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August 2024 by Paul Wigen
I had oil all over my engine because of a missing oil cap. David took care of this problem in a professional way. I will always do business with this Quick Lane in Baldwin
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April 2024 by Bianca Haffner
Great job, checked all my fluids, showed me my air and cabin filters, showed me a small sample of my fluids so I know how they're looking, and rotated my tires all in an hour! Very pleased with the communication of the tech and the customer service from the desk guys. Everyone was great!
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March 2024 by Christopher Poole (Poole)
Good place never disappointed
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December 2023 by Bill Bennett
My heroes tonight! I was on my way from Eau Claire to the cities for my daughter's choir concert and got a flat, luckily they were still open and the team there were amazing. The guy at the register, Josh or John (I wrote it down and still forgot, apologies) was the best. I cannot tell you how helpful and understanding he was. Calmed me down and was so polite. Gabe was a beast getting the new tire on and I was on my way, even made it to the choir concert! My daughter says thank you by the way! 100/10 will tell everyone about this. Thanks!
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November 2023 by Amy Sonnabend
Good service, knowledge and quick. Thank you
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November 2023 by Mike Mardaus
Great people and service help use out when we had a bad tire
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November 2023 by Carrie Fisher
The staff was so helpful and professional in addressing our issue.
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November 2023 by Mike Hutter
Nice people to work with
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November 2023 by General Manager
Fast and friendly
. Nice waiting area.
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August 2023 by David Becker
If there was a star less than one, I would select it. Worst service I have ever received. Took in our vehicle and got ball joints replaced on it, less than a year later ball joints went out again. That was the first experience. The second experience I asked them to fix the air conditioning. They replaced the compressor when it didn’t need replacing and when I took it back in they charged me an additional $1400 to fix the air conditioning, because they said I didn’t have it diagnosed the first time. . I would not recommend this service center. We’ve been going here a long time and this will be the last.
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July 2023 by doabarrelroll
Unparalleled service! My family was on our way home from a long road trip and ended up with a flat tire. They were the only place open late and they even stayed an extra hour to help us get back on the road! They put in a lot of effort helping us. We are so grateful.
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July 2023 by Richard Hill
Oil change went up $50 in three months ??? I feel like I have been robbed!!!
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June 2023 by Jordan Zimmerman
I brought my truck here for an alignment of which they said they couldn’t because of my spacers so I asked them to take them off so they could get it on the rack. They called me back and said they still can’t do it. When I went to pick up my truck the alignment tech came and talked to me about my truck and was absolutely disrespectful told me that my truck is an absolute mess and that I should sell it on fb marketplace and see if I can get anything for it. Further more he said he took it for a test drive even though they didn’t do any work on the truck and burned an 1/16th of a tank of gas on his joy ride with my unaligned vehicle and comes back and tells me that it drove horribly. They did not put my spacers back on but set them on my hubcaps which are now scratched on my passenger seat which are now filthy. When I went to get in my truck I found pieces of my interior on the asphalt. My truck is now in worse condition after bringing there
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May 2023 by Maddie Peterson
I came from Minnesota today to get 22 rescue cats to an affordable vet clinic in Baldwin. I got about a mile away from the vet after dropping cats off and my car completely shut off. I know less about cars then anyone you'll meet, so knowing I was responsible for 22 cats post surgery and had multiple hours of driving, along with knowing nothing about this area, I was incredibly panicked. A few places said "no" to sneaking us in, but Quick Lane not only talked me through how to check a few things, but came out to check my car before I started it again, helped me get to their location, checked it over, fixed the problems (easy fixed thankfully), and had it safe for me to drive again all within about an hour and I was so surprised with how affordable it was. They did above and beyond what I was expecting on such short notice and I couldn't say enough good things!
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May 2023 by Terance Frederick
The team squeezed me in for an urgent last minute oil change for a long trip I was taking the next morning! Fantastic, now days most businesses don’t care to go the extra mile or effort to help customers! Customer service skills are not lost here in the Baldwin Ford Quick Lane service department. Thank you guy’s excellent job!!!!!Service: Oil change
